Adobe Creative Cloud

Adobe Applications Now Require Sign In

Adobe Creative Cloud folderAdobe recently changed its licensing model for all products.  Unfortunately, this has added complexity to all installations of the software – particularly those in the classrooms or labs.  If you launch any of the Adobe products from a shared computer you’ll be prompted to login.  Don’t panic– it’s a very easy fix! You will simply need to sign in to the Adobe apps with your SMU ID and password to unlock the functionality on that device.  That sign-in will persist during that login session on all Adobe products.  Unfortunately, you’ll need to sign in each time you login to the computer.

Note: If you are simply accessing PDF files from within a web browser, you will not need to sign into the Adobe application. Those should display in the browser window normally.

Signing In to Adobe Creative Cloud for Windows:

  1. Adobe Creative Cloud Sign InSelect the Start Menu.
  2. Select Adobe Creative Cloud.
  3. When login box loads, enter your SMU email address.
  4. Select Enterprise ID.
  5. Adobe Creative Cloud SMU Sign InWhen Adobe Creative Cloud sign in box appears, log in using your SMU ID and password.
  6. You will now be able to launch and run any Adobe Creative Cloud application.

Signing In to Adobe Creative Cloud for macOS:

  1. Adobe Creative Cloud Sign InLaunch the Creative Cloud Application through Finder> Applications> Adobe Creative Cloud> Adobe Creative Cloud.
  2. When login box loads, enter your SMU email address.
  3. Select Enterprise ID.
  4. Adobe Creative Cloud SMU Sign InWhen Adobe Creative Cloud sign in box appears, log in using your SMU ID and password.
  5. You will now be able to launch and run any Adobe Creative Cloud application.

Adobe and the Adobe logo are either registered trademarks or trademarks of Adobe in the United States and/or other countries. All other trademarks are the property of their respective owners.

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Published by

Rachel Mulry

Director of Customer Service- Office of Information Technology