Perceptive Content Upgrade Sets Stage for Better Document Management

Perceptive Content LogoHaving a “paper-free” society has been the dream of environmentalists, businesses, and software users for decades. A world without waste; with everything organized for easy access and efficient processing for those who need it. While institutions big and small have made some progress with eliminating paper from forms and documents, there are still areas within the workplace that need improvement. SMU manages such materials using Perceptive Content, also known as AdminImages.SMU, and in June 2019, OIT successfully upgraded to Perceptive Content version 7.2 setting the stage for better document management. I recently sat down with System Administrator Keven Jones to talk about the upgrade and what it means for users of AdminImages going forward.

Keven joined OIT in July of 2018. Soon after he arrived in his new position as a System Administrator, the wheels were in motion to plan for a system upgrade.

The main objective of the upgrade was to update all of the services from version 7.1 to 7.2 and to have them running on all-new servers. To help facilitate this plan, SMU reached out to Hyland Software, Inc. for assistance with designing the best possible architecture for the upgrade. Also, Perceptive Content 7.2 would finally set the stage for moving away from its dependencies on Java and Internet Explorer.

In recent years internet browsers have become less compatible with the web-based client WebNow, which relies mostly on Java to run properly. Mac users have not been able to use WebNow for quite some time. Something had to be done. Enter Perceptive Experience Content Apps, or simply “Experience.” Experience is a client, which renders images by utilizing File Conversion Service instead of Java and works with multiple browsers on an HTML5 platform. Future development is planned for Experience, and it is available now for document viewing:

A screenshot of the new Preceptive Content Experience interface.
Perceptive Experience’s New Look

Currently, the way you use Perceptive Content remains largely unchanged, but Keven has hinted at further development in the coming years from Hyland. Thanks to Keven Jones and his hard work and coordination with colleagues, vendors, and users, the foundation is now set for even more improvements for the SMU community.

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Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.