OIT Technology News

OIT Technology News: Spring 2019 Edition

In this edition of OIT’s Technology News, we highlight protecting my.SMU with Duo, an update to the Phone Replacement Project, classroom upgrades, an end to IMAP, Microsoft Teams and more.

Duo: A Success Story

OIT knew that getting the large student population registered before the April 1 deadline would be a challenge, but we successfully had over 4,400 students newly committed to protecting their accounts with Duo Security.

IMAP on Office365 to be Discontinued for Improved Mail Security

To improve email security, several changes will be implemented to safeguard student email accounts with Duo two-factor authentication. As part of that, we will be discontinuing IMAP support.

SMU Phone Replacement: What Lies Ahead

We wanted to take a moment to update the SMU community on the phone replacement project by giving you a glimpse of some of the new features faculty and staff can expect.

Security Report Cover
Security Report Cover

Latest Quarterly Security Report

In this edition, we show how a new phishing scam is using supervisor’s email addresses to request gift cards, we cover a data breach that exposed the personal information of up to 383 million people, and Ms. Security returns to discuss how an app is being sued for misleading consumers about data collection.

Microsoft Teams Update: Early Adoption Available

We are one step closer to deploying Microsoft Teams to everyone on campus! Before that day comes, we are looking for a select few who are interested in being the first to try out Teams by joining our early adopter program.

Updates to Adobe Creative Cloud 2019 Licensing

Adobe recently updated its application licensing technology. Although many of these changes are behind the scenes, a big one is not. Over the next few weeks, several critical changes will occur.

Summer 2019 Classroom Upgrade Schedule

Planning is underway for classrooms to receive technology upgrades and changes.  While a majority will be completed during the summer months, a handful of rooms will be scheduled later due to resource capacity and rooms availability. Find out which rooms will be upgraded this summer.

Microsoft Office Certification: Easy As 1,2,3

Students, staff, and faculty can gain a Microsoft Office Specialist Certification to endorse their proficiencies in all Microsoft Office applications and make an immediate impact in their career. Achieving certification is as easy as 1, 2, and 3.

Support for Windows 7 is Ending – Upgrade Now!

As mentioned previously, Microsoft will no longer provide support for Windows 7 after January 14, 2020. To assist with getting updated, OIT has created a few upgrade paths to get users on the latest Windows OS.

Canvas Corner: March 2019 Edition

This month in Canvas Corner, we cover new WalkMe guides, options to Notification Preferences, updates to Quizzes.Next, and the new Student Dashboard in Canvas Commons.

Classroom and AV Support Team Enhances Events and Classrooms

The team oversaw over 4,000 requests for AV support at events last school year and performed over 40 classroom updates last summer with another 28 to be completed this summer. This is the team that is behind the scenes making the magic happen.

Client Systems Team: Getting You Set Up for Success

This small team, with over a hundred years of experience at SMU, is more than just handling new computer installs. The Client Systems Team is also responsible for software upgrades with Ivanti and many of the campus computer labs, plus providing support for those spaces.

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Ian Aberle

Ian Aberle is the IT Communications Specialist and Trainer for the Office of Information Technology (OIT) at Southern Methodist University (SMU). He started at SMU in 1996 and, for much of his career at the University, had managed the SMU STAR Program before joining the Training & Communications Team in 2015. In his free time, Ian enjoys photography and road trips with his family. You can see examples of when the two collide at ianaberle.com.