In this edition of OIT’s Technology News, we highlight protecting my.SMU with Duo, an update to the Phone Replacement Project, classroom upgrades, an end to IMAP, Microsoft Teams and more.
OIT knew that getting the large student population registered before the April 1 deadline would be a challenge, but we successfully had over 4,400 students newly committed to protecting their accounts with Duo Security.
To improve email security, several changes will be implemented to safeguard student email accounts with Duo two-factor authentication. As part of that, we will be discontinuing IMAP support.
We wanted to take a moment to update the SMU community on the phone replacement project by giving you a glimpse of some of the new features faculty and staff can expect.
In this edition, we show how a new phishing scam is using supervisor’s email addresses to request gift cards, we cover a data breach that exposed the personal information of up to 383 million people, and Ms. Security returns to discuss how an app is being sued for misleading consumers about data collection.
We are one step closer to deploying Microsoft Teams to everyone on campus! Before that day comes, we are looking for a select few who are interested in being the first to try out Teams by joining our early adopter program.
Planning is underway for classrooms to receive technology upgrades and changes. While a majority will be completed during the summer months, a handful of rooms will be scheduled later due to resource capacity and rooms availability. Find out which rooms will be upgraded this summer.
As mentioned previously, Microsoft will no longer provide support for Windows 7 after January 14, 2020. To assist with getting updated, OIT has created a few upgrade paths to get users on the latest Windows OS.
The team oversaw over 4,000 requests for AV support at events last school year and performed over 40 classroom updates last summer with another 28 to be completed this summer. This is the team that is behind the scenes making the magic happen.
This small team, with over a hundred years of experience at SMU, is more than just handling new computer installs. The Client Systems Team is also responsible for software upgrades with Ivanti and many of the campus computer labs, plus providing support for those spaces.