Our cloud WordPress vendor, CampusPress, does not support Gravity Forms. While some forms created before the migration are working, many do not. Due to our WordPress instance being hosted in the cloud, Gravity Forms is no longer supporting forms created using their plugin and we are left with no other choice but to move to a different forms processor. Fortunately, CampusPress has a solution freely available called Formidable Forms. Formidable is similar to Gravity Forms but, unlike Gravity Forms, has the benefit of being stable in the current WordPress environment and is fully supported by CampusPress.
We have audited our blog system and have compiled a list of sites using Gravity Forms – many being inactive or have failed to be updated within the past two years. For those sites with inactive forms, the forms will not be converted to Formidable but will have the data archived and provided to the site owner.
For active form sites, as defined by having have had at least one submission since June of 2017, the site owner will have the option to rebuild the form in Formidable Forms or, like the inactive forms previously mentioned, have the form data archived and provided to them. If the form is converted, OIT will export the Gravity Forms data and import into the new Formidable form once the site owner has completed the rebuild. Documentation for using the Formidable Forms Plugin is available at help.edublogs.org/formidable-forms-plugin. The OIT Web Team will also be available to assist and answer any questions users have about using Formidable.
Starting March 1, 2019, all forms created in WordPress are required to use Formidable for form processing. On Friday, March 29, 2019, the Gravity Forms plugin will be deactivated and any form using Gravity Forms will cease to function. We highly encourage users to migrate their forms to Formidable as soon as possible to continue seamless operation.
If you need assistance activating the Formidable Forms plugin or need further assistance using Formidable, please feel free to contact the IT Help Desk at 214.768.HELP (4357) or at help@smu.edu.
