CrashPlan Pro backup solution becomes standard for Windows 7

CrashPlan Pro, CrashplanSMU’s enterprise desktop backup solution, has been available for faculty/staff computers for several years on an opt-in basis.  Employees who wished to enable the backup system were required to install the software from the LANDesk software portal and sign in to trigger the backup process. The Opt-in process will be moving to an automated solution.

In order to adhere to SMU policy 12.3 and ensure employee files are protected and recoverable in the event of a hardware failure, CrashPlan Pro will now be deployed automatically to faculty and staff computers beginning with Windows 7 devices.  The silent deployment of the Crashplan software for Windows 7 will begin on March 29, 2018.  Users using Windows 10 or macOS on their university-owned computers may install the CrashPlan Pro application at any time by using LANDesk.  The automated deployment for these operating systems will be implemented in the next few months.

For more information on CrashPlan, visit the CrashPlan service page at

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Published by

Rachel Mulry

Associate CIO for Planning and Customer Service Office of Information Technology