Important Update Coming to my.SMU on Monday, June 12, 2017

my.SMU Transformation:  What’s happening?

My.SMUWhen students speak, we are listening!  The journey toward an improved and more powerful experience in my.SMU begins on Monday, June 12, 2017.  We will be upgrading the software platform that powers my.SMU, laying the groundwork which will enable transformative changes and capabilities to the entire interface.

The upgrade will begin at 6 p.m. on Friday, June 9, when a team of transformation agents from departments across campus will briefly suspend the my.SMU website, perform the platform upgrade, and begin testing for full functionality.  During this suspension of services, you will not be able to utilize my.SMU until service is restored on Monday, June 12 at 5 a.m.

my.SMU: Want to learn more?

Once this my.SMU transition is completed, most of the functions you utilize within my.SMU will remain unchanged in this first release.  The major changes you’ll experience, however, will be evident in the user interface, meaning that the way you navigate to and interact with familiar functions will change.  We have produced a short video to introduce you to the new user interface, navigation, and features.

The blog post my.SMU: An Expected Journey describes the release methodology for new features.

Please see the my.SMU site on wiki.smu for the administrative documentation, as it is being developed.

If you have any questions or concerns about the new my.SMU, please contact the IT Help Desk at 214-768-HELP or

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Ian Aberle

Ian Aberle is an Adobe Creative Educator and the Senior IT Communications Specialist & Trainer for the Office of Information Technology (OIT). For over 25 years, he has helped the SMU community use technology and implement digital and web media through multiple roles with the Digital Commons, SMU STAR Program, and now OIT. Ian enjoys photography and road trips with his family in his free time.