my.SMU: An Expected Journey

my.SMU Login Screen
My.SMUThis summer, we will embark on a journey towards a more intuitive my.SMU. The first changes you will notice include a welcoming home page, tile-based navigation links, and an updated financial aid interface. The software manufacturer of my.SMU has essentially provided two options for deploying updates:

  1. Wait until all pages have been fully updated over the course of two years, or
  2. Deploy updated pages as they are released.
my.SMU New Student Homepage
New Student Homepage for my.SMU

We are choosing the second option to begin simplifying your experience as soon as possible. We will bundle these changes into our existing maintenance update cycle, which has traditionally contained security patches and regulation changes. Three to four times a year, several SMU departments band together to test the functionality of the updates, striving to ensure a trouble-free experience for students, faculty, and staff. This test and release process is the perfect methodology for updating pages as our vendor releases them.

Expect to receive regular communications from OIT about page updates during the following months:

  • February
  • June
  • August
  • November

As we go live in early summer, you will see enhanced documentation and an introductory video – much of it targeted to your specific use of my.SMU.

Ultimately we will get to a state where my.SMU provides a consistent experience across any device. As we start down this road, we will give you an opportunity to provide feedback.

We sincerely appreciate your support.

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Published by

Curt Herridge

BF-ITS(Systems)