Protecting yourself from Ransomware with CrashPlan

Due to the recent ransomware outbreak, the Office of Information Technology would like to remind you to be alert for suspicious emails/websites and to regularly update and backup your computer.

CrashplanTo assist with the backup, the University provides CrashPlan to your primary University-owned computer. Please make sure that you have CrashPlan installed on your SMU computer and that your computer is backed up.

If you have any questions or concerns about using CrashPlan or backing up your computer, please contact the IT Help Desk at 214-768-HELP or

OIT also recommends that you verify your personal computers are regularly backed up with a third-party cloud-based backup service or external hard drives. Unfortunately, IT Help Desk cannot support backups of personal computers.

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Ian Aberle

Ian Aberle an Adobe Creative Educator and the Senior IT Communications Specialist and Trainer for OIT. Since 1996, he has helped the SMU community use technology and implement digital and web media through managing the SMU STAR Program and now as part of OIT's Customer Service Team. In his free time, Ian enjoys photography and road trips with his family.