Due to the recent ransomware outbreak, the Office of Information Technology would like to remind you to be alert for suspicious emails/websites and to regularly update and backup your computer.
To assist with the backup, the University provides CrashPlan to your primary University-owned computer. Please make sure that you have CrashPlan installed on your SMU computer and that your computer is backed up.
- Verify if you have CrashPlan installed by searching for CrashPlan in the Window’s Search Window or Mac’s Spotlight search.
- For detailed instructions on installing CrashPlan, please visit smu.edu/CrashPlan and click on the Documentation and Training tab.
- Once you have CrashPlan Installed, verify your user drive is being backed up.
OIT also recommends that you verify your personal computers are regularly backed up with a third-party cloud-based backup service or external hard drives. Unfortunately, IT Help Desk cannot support backups of personal computers.