The Best Way to Authenticate with Duo

DuoIt has been several months since the University has required Duo Two-Factor Authentication to connect to secure services like my.SMU. While there are several ways to verify your identity with Duo Security, Duo has recently published an easy-to-read, one-page guide on why Duo Push with the Duo Mobile app is the best way to authenticate.

Some of the benefits highlighted in the guide are:

  • Duo Push is quicker than a text or a phone call – no waiting to receive the text, reading a passcode, and then typing it in.
  • Duo Push is more secure than a text or a phone call –  cutting-edge end-to-end encryption not available with SMS or phone calls.
  • Duo Push uses very little data – about one webpage’s worth for 500 pushes.

To see all the reasons, please check out the “Duo Push: The Best Way to Authenticate” guide from Duo Security.

Duo End Support for iOS6 and Android 3.

On a related note, effective December 1, 2016, Duo Security will be ending support for iOS 6 and Android 3 for the Duo Mobile app. While they are ending support, Duo Push and app-generated passcode authentications will continue to function on the installed Duo Mobile Apps. If you are using SMS to authenticate, don’t worry, SMS-delivered passcodes and phone call authentication do not rely on the Duo Mobile app and Duo will continue to work.

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Ian Aberle

Ian Aberle is the IT Communications Specialist and Trainer for the Office of Information Technology (OIT) at Southern Methodist University (SMU). He started at SMU in 1996 and, for much of his career at the University, had managed the SMU STAR Program before joining the Training & Communications Team in 2015. In his free time, Ian enjoys photography and road trips with his family. You can see examples of when the two collide at