Box Features Get Deprecated

BoxIn Box’s effort to improve the user experience, they sometimes remove functionality to make room for an even better product. Starting in September, a few Box features will be withdrawn.

Support for Flash Video Previews

Starting on September 5, 2016, Box will end support for previewing flash video files (.flv, .f4v and .swf file extensions) in the most current Box web experience. You will need to use an alternative to viewing flash video files, such as downloading them and using a desktop application. Here is the list of file types that Box preview supports.

End of Support for Internet Explorer (IE) Browser Versions 9 and 10

Box will be ending support for IE versions 9 and 10 on September 26, 2016. Compatibility mode for any of the unsupported browsers is also unsupported. Box only supports the two latest browser versions. As of January 12, 2016, Microsoft stopped supporting IE browsers 9 and 10 for the Windows OS – Windows 7, Windows 8 (64-bit only) and Windows 10. Microsoft supports IE 11 on Windows 7 and Windows 8 and Microsoft Edge on Windows 10.

Prior to the end of support date, Box will notify users on IE 9 and IE 10 browsers via an in-app banner that their browser will soon be unsupported. After the end of support date, the in-app banner will say that the browser is out of date and that the user needs to upgrade to a supported browser. Eventually, users who try to access Box on either of these unsupported browsers (including on the associated compatibility modes for these browsers) will be blocked entirely from using Box (via a blocking page) until they have upgraded to a supported browser.

For more information on Box@SMU, please visit

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Ian Aberle

Ian Aberle is an Adobe Creative Educator and the Senior IT Communications Specialist & Trainer for the Office of Information Technology (OIT). For over 25 years, he has helped the SMU community use technology and implement digital and web media through multiple roles with the Digital Commons, SMU STAR Program, and now OIT. Ian enjoys photography and road trips with his family in his free time.