This month, OIT upgraded the Appspace (formerly Nexus) software that runs the various digital displays on campus. The vendor has installed our digital signage solution on a more robust server with the latest version of Appspace. The vendor also provided training to current users of the software.
In that training, we discovered some issues with the permissions. Some users were not able to create new signage applications but were allowed to edit already created ones. We are working with the vendor to resolving this issue and hope to have a resolution soon.
One feature our team was able to implement was an improved login. In the past, you would have to use a unique password, and not your SMU one, to log on to the system. On the new system, you will log in using your SMU ID and password for edit content on the digital signage.
The new system will also have a new URL – appspace.smu.edu. Our next task will be to join all of the existing players to the new server, which is done by launching the Appspace player application on each player PC. We will be contacting the signage owner to arrange a time for the switch. Once we make the configuration switch on each player, we will ask the owner to verify with the signage is functioning and the editors can log on to the system and edit content.