Wireless Outage Update – Resolved

Update: The wireless issue has been resolved. The root cause has been identified and a fix implemented.  We will continue to monitor connections to ensure all service is restored.  At this point, we are confident that wireless service is stable.

We apologize for the inconvenience.

We continue to experience intermittent issues with wireless across campus. IT staff have been engaged with the vendors all day troubleshooting the issues. The work will continue tonight. The behavior has been intermittent and is not isolated to a specific location, operating system, or device type.

We will update as soon as we have more information.

 

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Ian Aberle

Ian Aberle is the IT Communications Specialist and Trainer for the Office of Information Technology (OIT) at Southern Methodist University (SMU). He started at SMU in 1996 and, for much of his career at the University, had managed the SMU STAR Program before joining the Training & Communications Team in 2015. In his free time, Ian enjoys photography and road trips with his family. You can see examples of when the two collide at ianaberle.com.