OE2C: President Turner updates campus on next phase

SMU President R. Gerald Turner updated the campus community on the progress of Project SMU: Operational Excellence for the Second Century (OE2C) in an e-mail and video released on Thursday, Oct. 30, 2014:


Today, Project SMU: Operational Excellence for the Second Century (OE2C) is at an important turning point. During the diagnostic phase of the project, we looked deeply into our organization’s data and gathered insights through more than 230 interviews with faculty and staff across campus. Now we are turning our attention to the future with the design phase to make specific plans to improve the way we conduct operations at SMU.

To manage that effort, I’m pleased to announce that Julie Wiksten will be taking on a new role as Associate Vice President for Operational Excellence. Together with project coordinators Bill Detwiler and Julie Forrester, she will oversee the ongoing work of OE2C and make sure that we realize the full savings potential of this project. Read more about her new position and her work at SMU here.

As we close out the diagnostic phase of OE2C and transition to the solutions design phase, I want to share with you a short video that outlines our findings and describes next steps:

Several new items related to our transition to the design phase are now on our website, and I hope you will take time to review them. These include our vision for the ways OE2C initiatives will bolster SMU’s future and a pdf of the slides in the video with some additional details.

We will be moving quickly on our newest initiatives in the weeks to come, so check the OE2C website for updates or subscribe to receive updates as they are posted. We value your input and hope you will continue to provide feedback on specific initiatives and on the project in general via the comments form on the website.

Thank you for your continued support of this initiative. We know it is a challenging and complex undertaking, but one that will greatly strengthen the economic vitality of SMU, significantly support our academic mission and enhance our growing stature as an outstanding academic institution.


> Get the latest updates at smu.edu/OE2C