Author: Bill Robinson

Our email marketing project with Salesforce Marketing Cloud is progressing well. Our time with Huron, the implementation partner, is complete. In June, OIT will release online training modules and video tutorials leading up to expanding the platform to other schools and units for alumni and donor communications. These resources will be directly distributed to current […]

The IP warming process, crucial for smooth email delivery, is going well and will conclude by April 11. This process gradually increases email volume, establishing trust with email providers to ensure our messages are delivered effectively and avoid being flagged as spam. In terms of data integration, progress has been made in combining common and […]

We are making important progress toward going live with the first phase of the email marketing project. Virtual training for pilot users of the Salesforce Marketing Cloud Email Studio platform begins this week, and additional training resources and new FAQs about Email Studio and Journey Builder are available on the project website. User Acceptance Training […]

Huron Consulting, our vendor for the Salesforce Marketing Cloud implementation project, is finalizing the training plan for the initial rollout of the email studio platform. Virtual training sessions will be available in March. Pilot users will receive an invitation to attend specific sessions depending on their role and responsibilities using Marketing Cloud. Training resources are […]