An Retrospective Look at SXSW 2023

By Lo Moss and Sarah Jane Eckelkamp

Priming, Rhyming, Timing, and Other Marketing BS (*Behavioral Science)

Nancy Harhut, Co-Founder & Chief Creative Officer HBT Marketing

The first talk we attended during the week was with filled with valuable insights about consumer behavior and it’s impact on marketing, specifically in a digital space. This session focused on BS…Behavioral Science… and how the study of how people make decisions often comes down to default because our perceptions create our reality. Interestingly enough, sometimes, as marketers, we can shape perceptions using techniques like priming.

Priming, has to do with how the brain associates concepts, and it influences behavior. Priming can drive preference and spending. When it comes to using this technique, priming in terms of time has been found to be more valuable and personal. Focusing on time and experience seems to make consumers more willing to spend and less likely to experience the “pain of spending.” Choosing words and phrases that prime behavior takes consideration, research, and insights into how consumers make their decisions. She stated it’s been found that priming in terms of time is more valuable and personal and thus by focusing on these things in initial copy, the typical consumer will me more willing to spend money, and again, less willing to experience that cognitive dissonance and pain of spending…especially if it’s a product or service that doesn’t provide immediate gratification. Prime in introduction copy is also important in terms of pricing because the words and phrases we use shape expectations and perceptions.

Another key tool, with priming, is rhyming, because rhyming, according to Nancy’s research, makes thing seems more truthful, accurate, and credible because it’s easier for the human brain to process and thus “feels right.” For example, we all know a memorable and credible subject and headline can draw people in. Jingles are just rhymes set to music more often than not — think of Folger and Haribo.

We found several concepts within this talk that related and were extremely relevant to Dr. Alice Kendrick’s classes at the Temerlin Advertising Institute. She even has students to rhyming / song writing as an assignment to show how such acts can effect memory of concepts.

We learned that priming and rhyming effect cognitive fluency and that things like alliterations and similes can make this more credible, more memorable, and overall easier to understand. Word play can also help with creating a mental image, helping consumers envisions themselves with the product, especially when it’s not one that provides instant gratification.

Timing was the last major point of this sessions. Priming and rhyming won’t work if the timing is wrong. There are times when consumers are more open to marketing messaging and things like cusps can help prompt people, and salience can make a prompt more prominent. Temporal landmarks are also very important as they are periods that are transitional times or fresh starts. However, Nancy discussed that our future selves can often be strangers and therefore temporal discounting is also to be accounted for. If pay off in the future, for example: education, we have to overcome the need for instant gratification. Getting consumers to see themselves in a future scenario.

This was one of our favorite sessions of the entire weekend and a great way to kick off the week.

Key Takeaways:

  • People are more likely to do what you want them to if you use the right priming
  • Words with similar sound are more easily found because the brain like rhyming
  • New days and fresh starts are key. Though futures are hard to see. It’s all about the timing.

Ephemeral Trend Culture is Transforming Business

Lorry Destainville, Head of Global Partnerships – TikTok
Jamie Gilpin, Chief Marketing Officer- Sprout Social

Change is constant, and in the age of TikTok, trends are moving faster than we’ve ever seen. Now, it’s hard to look at the past for success measurement because of how fast things are changing, but these fast micro trends are a result of larger macro ones: emerging technology, increased consumer expectations, shift of power and control to the consumer. Social media, TikTok, is at the center of this, and marketers are challenged to keep up. We learned to understand that the goal is not the jump on trends, but rather to affluenly align your brand with them. With the speed of trends on TikTok, “anyone is invited” says Lorry, and true moments are able to be shown in a way that captures viewers attention…with the help of the heir sound on feature which hinders multitasking.

Despite the fast pace, there are sustainable ways to leverage trends. Simply leaving comments and knowing when to pass where two suggestions for how to leverage trends without investing big dollars. The power of comments is underutilized and a sustainable way to utilize quick moving trends.

Several grad students even had the opportunity to speak with Sprout CMO, Jamie Gilpin (pictured below). They asked her about her referring to TikTok videos as art and the future of search on social platforms.

Teaching Truth In The Era of Book Bans + Banned Books Library

Sumi Cho, Director- African American Policy Forum
Cierra Kaler-Jones, Executive Director- Rethinking Schools
Nelva Williamson, High School Teacher- Young Women’s College Preparatory Academy
Carleen Pickard, Advocacy & Activism Manager- Lush Cosmetics

This session was sponsored by Lush Cosmetics and was led by Carleen Pickard, the Advocacy and Activism Manager from Lush Cosmetics. The panel featured three speakers: Sumi Cho, Cierra Kaler-Jones, and Nelva Williamson.

The speakers emphasized the importance of freedom of choice in a democracy, and how book bans are antithetical to the way a democracy is supposed to function. The most impactful quote that stuck with us from this session was “not all books are for all kids”. This hits home to a core truth- it is imperative for kids to have access to a wide variety of reading material, and it is up to parents to discuss their own boundaries that they want to implement for their family. As a former teacher, I knew I wanted to go to this session and planned part of our day around it. Sarah Jane was not as familiar with this controversial topic as I was, with my background as a middle school teacher prior to starting the grad program at SMU. Sarah Jane learned a lot and was baffled by some of the arguments that parents and politicians put forward regarding books. We also visited the Banned Books Library, which is an art installation at the Austin Hilton designed by artist Karyn Holyk. The installation was truly beautiful and featured books wrapped in white paper, with some titles written on them and others remaining nameless. It highlighted the emphasis that we place on books and the importance of allowing access to materials. Sarah Jane and I both grew up as readers, as we were fortunate enough to have parents that encouraged us to explore the world around us and expand our horizons. We agreed that parents have a right to limit what their own child has access to, but they do not have the right to limit what other children have access to.

This session reminded us of the subject material taught in Dr. La Ferle’s class, Advertising As A Cultural Force. The ethics that come into play when dealing with book bans tie directly to the material we learn in the course. Additionally, the idea of regulation and governmental guidelines are a difficult topic to handle in general, much more so when it comes to education as a whole. For the most part, advertising is a self-regulatory field and requires involvement and “buy-in” from all of the players in the industry. We think that this could be a potential solution to the issues we see in the education field. Politicians and policymakers need to take direction from teachers, not the other way around. If the education system could regulate themselves while partnering with the communities around them, it would increase awareness as to the real issues that teachers face and facilitate real solutions.

Lush Future Shock; Handmade is Our Middle Name

Louise French, Strategy Director- The Future Laboratory
Anthony, Compounder- Lush Cosmetics

The Lush House was one of our favorite stops during SXSW. Each day, they had multiple sessions about a range of topics, including: Web3, ethical digital engagement, climate change, digital divestment, and civic participation. Our favorite session was “Future Shock: Handmade is our Middle Name”, where Anthony and Louise from Lush spoke on the value of handmade products in the face of an autonomous future. Anthony, one of the compounders at Lush, did a live demonstration of the process behind making a best-seller: “Angels on Bare Skin”, a face and body cleanser. Louise answered questions from the crowd regarding the future of Lush and her vision for the co-existence of handmade, artisanal products and the tech world. Everyone at the event got to take home a jar of the Angles on Bare Skin cleanser, and we even got to label and package the items ourselves. Sarah Jane and Lo were in the front row (of course) and answered a few questions from the hosts. The event was filmed, so who knows- you might see us on some Lush Cosmetics social channels very soon!

Porsche House


Porsche Collaborations Unseen offered several opportunities for speaking sessions and events this weekend, and we took advantage of several of them: Porsche x Finder, Porsche UX to DX, Porsche x Daniel Arsham. The Porsche UX to DX session was intriguing because they discussed how they use user feedback and consumer involvement to build their product. Not just social listening, but personal user listening that enables them to focus on driver experience, not user.

The Porsche x Daniel Arsham event was something Sarah Jane was extremely motivated to attend because Daniel Arsham has been one of her favorite artists for some time now. His work is inspired by decay, fossilization, and post-apocalyptic visions that have been modernized. His work with Porsche is extensive, but this event debuted his car, the Nebula, which was done in collaboration with Porsche and is Daniel’s take on how the car could have continued through the decades and evolved into a Y2K aesthetic era.

Other Activations and Exhibitions We Loved…

  • Patagonia
  • Dolby House
  • Audible Sound Studio
  • Plant Music Lounge by PlantWave
  • Slack
  • Have A Good Trip
  • Wonder House
  • Why a Great User Experience is Key to Advertising
  • LEGO Play Lounge
  • Future Collectibles: A Collective Effort to Bringing Luxury Goods to Web3

A Run-Down of Interesting Things at SXSW – Porsche x Transformers x Live Music Event

Written by SMU Graduate Advertising Students:
Gabriela Vascimini and Shelby Steur

The Porsche Activation was an incredible combination of innovation and entertainment. The perception of the Porsche brand is sleek yet transformative, this reinforces the well thought out partnership with Transformers for this event.


Sprout Social x TikTok

The session Ephemeral trend culture is transforming business allowed me to think about more unique ways to implement tiktok into every industry. Allowing relevance and social communication to take a front seat approach. Jamie Gilpin CMO of sprout social said “The only constant is absolute change”, this comment brought to mind how little we know about the direction social media will take and to use this to our advantage when completing a campaign.

Agency and Creators Mixer

The Agency and Creators mixer gave professionals a chance to meet each other and connect with others in the same industries. I was able to meet several people in both the nonprofit and purpose driven marketing categories. This gave me the opportunity to discuss what to look for throughout a job search and tips for success. It was amazing to talk to someone who was doing the work I look forward to in the future.

Keynote: Priyanka Chopra Jonas in Conversation with Jennifer Salke

This inspiring conversation between acclaimed actress, activist, and philanthropist Priyanka Chopra Jonas and Head of Amazon + MGM Studios  (and former head of NBC studios) Jennifer Salke was surprisingly enlightening and relevant to the world of advertising and branding. While positioned as a film event, both women offered great insight as to the importance of storytelling when trying to communicate any message––including an advertising message. Those in attendance were first treated to a sneak peek to their latest project, a spy thriller series starring Chopra entitled Citadel. Citadel, premiering April 28th, is a new kind of show––a global program. Other than the “mothership” series, two additional foreign series will also be released, one taking place in Italy and one in India, existing with the same universe as Citadel. This has never been attempted before, and is truly a groundbreaking moment for TV shows worldwide.

Salke emphasized the importance of globalization in today’s entertainment world, a sentiment deeply echoed by Chopra, who began her career starring in Bollywood and Hindi language films prior to becoming an actress in Hollywood. She noted how, during the pandemic, many people began to watch foreign shows with subtitles and the practice has become far more mainstream. Chopra then shared a sweet anecdote about her mother’s love for Korean dramas, and mentioned how that was when she realized television and acting could truly transport audiences to anywhere in the world. The most notable point that Chopra and Salke left the audience with was a call for greater diversity in television––not just in regard to how actors look, but how they sound and the languages they share their stories in.

Content Creator Meet-Up & Panel

This exciting event began with a conversation and information question and answer session featuring Netflix star and social media sensation Harry Jowsey and his manager Jeff Duncan, CEO of Ingenuity Live, and talent and influencer management company. Both offered insights into the content creation world from the wildly varied perspectives of talent and business manager, making for an incredibly well-rounded presentation. Following their discussion, they opened up the floor to questions and then encouraged all of the content creators in attendance to mix and mingle with each other, launching the conversation with some icebreaker questions. As a content creator both for a fashion brand as well as for my own personal brand, I found it  interesting to meet content creators on both the business side and on the lifestyle/personal brand side. After the event, I caught up with Harry and we talked a bit more about what it is really like being a content creator, from dealing with negative comments to landing your dream brand deals. He emphasized the importance of creating content that brings out your personality, and this is true whether you are creating content to bolster your personal brand or as marketing content for an established company. One thing is clear––short form video content is the new frontier in advertising, and isn’t going anywhere anytime soon.

VW & Lucasfilm Join Forces with special guest Doug Chiang, Executive Creative Director at Lucasfilm

While it’s clear that the Disney and VW execs didn’t have to force anything when it came to joining together their two iconic brands, countless hours of strategy, research, and an impeccable attention to detail were all necessary to pull off this epic partnership––something that audiences got a special behind-the-scenes look at during this panel. The panel, featuring Ty Ervin (Vice President of Marketing Partnerships at Disney), Gilbert Heise (Chief Strategist of Volkswagen Brand), Kevin Lane Keller (E.B. Osborn Professor of Marketing and Senior Associate Dean for Marketing & Communications at Dartmouth College), and none other than Doug Chiang, Executive Creative Director for Lucasfilm, was moderated by Co-Editor in Chief of Variety Magazine, Cynthia Littleton.  The panelists discussed how storytelling intersects with marketing messages, and how brands can connect with audiences authentically by using both nostalgia and excitement for tomorrow to make marketing messages resonate with them more deeply.  They also stressed the importance of maintaining audience trust, especially with dealing with beloved IP such as Star Wars, and how to keep character integrity while balancing it with creative freedom and new ideas. Chiang quipped that successful brands all share three inherent qualities: Artfulness, character, and humanity.

Those in attendance even got to see a special preview of a still-under-production forthcoming TV spot that will continue this epic collaboration: it features none other than Star Wars icon Grogu, those infamously curious Jawas, and more familiar faces to promote the latest season of Disney+ hit The Mandalorian. Still, Star Wars is only the beginning for the partnership between Disney and Volkswagn––Heise seemed to be constantly hinting at upcoming projects involving the two powerhouse brands featuring different Disney-owned franchises, while Ervin seemed sworn to secrecy. We can only wait to find out as to what’s next.

After the event, I was able to chat with Chiang for a few minutes and thank him for the insights he’d shared with us. We talked about the intersection between branding and storytelling, and he emphasized how he truly believes that storytelling is the backbone of a solid brand. He mentioned that George Lucas always stresses this as well during the creative process, saying that every component––whether in regard to a film, a book, or a TV spot––must have a story to tell. Even products, in order to become iconic, must have personality. And, when it comes down to it, that’s exactly what VW and Disney joined forces to do. They showed audiences that their vehicle was more than just a mode of transportation, but a living, breathing character full of personality––just like R2D2 and C3PO as they ooh and awe at the in the TV spot.

Executive Internship: TAI Graduate Student Noble Farr Reports after Two Weeks at Firehouse

I arrived at Firehouse bright-eyed and on the wrong floor. After finding the correct lobby, I was given a tour by Steve, an incredibly welcoming gentleman who I knew looked familiar but could not pinpoint exactly who he was. I’ll blame information overload and the absence of caffeine. Only after a 20 minute tour of Firehouse’s incredible office did I finally muster up the courage to ask, “And what is it you do, Steve?” To which he kindly and laughingly responded, “Oh—I’m the CEO.” *insert Homer Simpson backing into the bushes meme.

Now only one more misstep away from throwing myself down the proverbial fire-pole, I sat at my desk and took in the surroundings of my new home for the summer. Bobbleheads of celebrated employees lined a corner wall, countless agency awards were polished and reverberating excellence, and a mural of Lil’ Wayne equally encouraged and unsettled me from his perch as my next-desk neighbor. The agency’s mantra of “work hard, don’t be a dick’ was written on another wall, reminding me of both my favorite and only-known quote by Conan O’Brien: “Work hard, be really kind, and amazing things will happen to you.” Like all good agencies, Firehouse takes this a step further.

Most palpable in that moment, however, was a sense of the agency’s powerful culture. A culture that is made up of so many unique and talented individuals that it has created a sub-culture of its own. All are welcomed and all are accepted, contingent, of course, on one’s willingness to spontaneously pause work for the ever-present (and incredibly competitively) foosball game.

Having been at Firehouse for only two weeks now, I am even more excited to continue working here. As a strategy intern, I’ve already been given so many exciting opportunities to research new clients and help work on creative briefs. Within the first week, I was pulled into

Noble Farr, SMU Graduate Student in Advertising
Noble Farr, SMU Graduate Student in Advertising

meetings where I felt welcomed yet often overwhelmed and undeserving to be in such an unfamiliar and real-stakes environment. I’ve learned that while one can excel in academics and think he knows a lot about the advertising industry, learning to put that knowledge into action can be difficult. Thankfully, that’s what internships are for: to find out what you like and don’t like, learn how to tap into the innate and learned abilities one’s been given, and to conquer (at least attempt to) the imposter syndrome that comes with being surrounded by so many experts in their fields.

I thought it appropriate to write myself a strategy brief to help me through this short summer at Firehouse. After all, writing briefs is my job. It consists of asking questions like, ‘What do I want to learn?’ ‘How can I best accomplish my goals?’ and ‘When I leave, how can I make sure my work has made a lasting and positive impact?’ I hope to find these answers along the way, but until then I’ll just keep bettering my strategy skills, improving my foosball game, and working to make Firehouse a Fire-home (had to drop a dad joke in there somewhere).

My first introduction to Firehouse was during an agency tour with Professor Peter Noble. I’m confident that without his and so many other TAI faculty members’ guidance, this summer would look a lot different. Now putting my degree into action, I’m reminded of all the late night group projects and extensive research papers I’ve worked on, and the professors who challenged us to develop our best, most authentic work. Going back to school to complete a master’s degree when most of your friends and peers are starting their careers is daunting, and I had my fair share of second thoughts. However, I distinctly remember walking out of my first class last fall and thinking to myself, “this is exactly where I’m supposed to be.” And that feeling is even more true today.

ALUMNI UPDATE: Leah Smith takes on role at the The Richards Group and is starting a PhD in Information Science

Since graduating with an MA in Advertising from the Temerlin Advertising Institute in 2018, Leah Smith has worked in a variety of digital marketing roles. She has done everything from social media, to content marketing, to search engine marketing, and communications. She recently accepted a new role as a Brand Manager for The Richards Group here in Dallas.

In addition, Leah has been accepted as a doctoral student at UNT for fall 2021 in the PhD in Information Science program which she is extremely excited (and nervous) for starting. Leah explained that, “I hope while there, I can apply my mixed background in journalism (BA in Journalism from SMU) and marketing/advertising in the research I undertake.”

According to Dr. Carrie La Ferle, “Leah will be a value add to the UNT doctoral program with her sold work experience, enthusiastic personality and quick to learn nature.” La Ferle went on to add, “Leah will bring fresh and impactful eyes as she works to merge her interests across communication, social media and critical media studies during her doctoral studies.”

Leah reports that, “I no doubt attribute my success and some of the opportunities I’ve had professionally to my time at SMU. I’ve been very intentional in trying to maintain relationships with professors and classmates. No matter what industry you’re in, relationship-building is critical. I also routinely lean back on former professors for their wisdom and wealth of knowledge. ”

Leah wrapped up her update by concluding, “While I will ALWAYS be a Mustang, I really look forward to this new chapter as a UNT Eagle.”

ALUMNI UPDATE: Leveraging Graduate Education in the Industry

Temerlin alumna Deja Sanders is a global account supervisor at TracyLocke’s Chicago office. She credits her experience in Temerlin’s graduate program with facilitating her pivot into the advertising industry. “Completing my M.A. at Temerlin in 2018 was hands-down the best decision for my career. Not only was I able to stretch myself academically, but I was also able to tap into a wealth of creative resources from the Dallas area and across the world,” she says.

Sanders also credits challenging conversations with professors and colleagues that taught her how to navigate the clients she manages today. “The care and commitment to TAI students and their professional development is something that I will always appreciate,” she says.

“When I reflect on the tools and theories taught throughout this program, I can honestly say that I deploy many of them on a day-to-day basis. Beyond client relationships and good creative, advertising at its foundation is a psychographic tool leveraged to communicate across communities. Understanding these communities and what makes them tick is where my educational training intersects with my day-to-day role,” Sanders adds. She cites Dr. Sid Muralidharan’s graduate course, Advertising as a Cultural Force, as an impactful learning experience. Sanders studied how advertisers represent and communicate authentically with multicultural and international audiences. She aspires to continue these studies through a Ph.D. in advertising; her goal is to increase research and identify additional tools of engagement for multicultural and international audiences.

FACULTY RESEARCH: Graduate Student Co-Authors Article with Temerlin Faculty

Dr. Sid Muralidharan, associate professor, and Dr. Carrie La Ferle, Marriott Endowed Professor of Ethics and Culture, have been researching the effectiveness of domestic violence messaging on bystander reporting. Last fall, Dr. Sid invited Temerlin graduate student Lauren Howard to join their research for a third study exploring domestic violence prevention messaging.

The first two studies explore the outward-facing emotional response to ad messaging. The first study, published in the Journal of Advertising, compares guilt and shame ad appeals. A subsequent study published in the Journal of Nonprofit and Public Sector Marketing focuses on opposing emotional ad appeals – shame versus hope. Between both these studies, hope is found to be the more effective emotion in motivating bystanders to intervene. The most recent study, which Howard co-authored alongside Dr. Sid and Dr. La Ferle for Social Marketing Quarterly, pivots inward to compare the effects of guilt and hope messaging in relation to “independent self-construal,” the extent to which people view themselves as separate and distinct from others. Those with high independent self-construal are more apt to promote themselves positively and tend to be driven and have high self-esteem. In contrast, people with low independent self-construal tend to be less ambitious with lower self-esteem.  Findings reveal that hope messaging engages both low and high independent self-construal, whereas guilt messaging pushes those with low self-construal to distance themselves from potential bystander intervention.

“Through this independent study, I learned a lot about how we are still facing the impact of patriarchal societies’ dominance in many cultures worldwide,” says Howard. “This is important as it affects how people see, feel, and act upon domestic violence and the advertisements associated with bystander intervention. It is crucial that advertisers pay attention to what emotion resonates with consumers and encourages action when creating ads to promote bystander intervention.”

Temerlin faculty engage graduate students through a variety of work such as case studies, primary and secondary research, and agency internships to ensure students have exposure to the vast array of disciplines within the advertising industry. Learn more about Temerlin’s graduate program here.

COURSE HIGHLIGHT: Responsibility and Social Entrepreneurship

The Responsibility and Social Entrepreneurship graduate course leads students to identify the agents of change in the industry, defines responsibility in the advertising field, and demonstrates how responsible advertising evolves into an agent of cultural change.

Dr. Sid teaches this course using the case-study method so that students learn the challenges and benefits of implementing a CSR strategy for a brand. More importantly, students apply studied concepts to a marketing problem faced by a real-world client. He explains: “personally, I enjoy teaching this class because social responsibility ties in with my research agenda (green advertising, domestic violence, etc.) as well as TAI’s mission of ‘Better Advertising, Better World.’ Furthermore, to teach students ‘strategic’ CSR and show how social responsibility can benefit the brand (not just financially), as well as its stakeholders, is truly satisfying. At one point CSR was a point-of-difference but now it has become the norm. However, the initiative’s success largely depends on how to integrate social responsibility objectives with that of the business. Trying to find that balance through unique ideas on a shoe-string budget is challenging but seeing the students’ creativity shine through the entire process is a great experience.”

Follow Dr. Sid on LinkedIn for his latest research in this field.

Click here to learn more about our graduate program.

STUDENT SPOTLIGHT: TAI Student Kayla Griffis Speaks About Her Academic Experiences and Achievements

I am a junior majoring in Advertising with a specialization in Digital Media Strategy with minors in Graphic Design and Spanish. I’m also participating in the 4+1 SMU Advertising program that allows me to take undergraduate and graduate classes simultaneously in order to obtain bachelor’s and master’s advertising degrees in five years. During the 2018-2019 academic year, I received the following honors:

  • 2019 Dallas Area Alliance for Women in Media Irene Runnels-Paula McStay College Scholarship
  • 2019 Washington Media Scholars Foundation Media Fellows Scholarship
  • SMU Pi Beta Phi Foundation Scholarship
  • SMU Decima Chapter of Mortar Board National Honors Society
  • Finalist for 2019 AAF Vance and Betty Lee Stickell Internship
  • Finalist for 4A’s Multicultural Advertising Internship Program

I applied for these scholarships, internships, and honors societies at the end of the fall semester and was extremely nervous during the application processes because of the programs’ prestige and competitiveness. Managing deadlines, requesting letters of recommendation from professors and mentors, staying on top of daily homework assignments, and studying for tests was no easy feat. Nevertheless, I was determined to submit my applications, in case I wasn’t accepted as a junior, to refine my skills and experiences before becoming a senior.

When I was first notified that I received the 2019 Washington Media Scholars Foundation Media Fellows Scholarship, I was shocked! I couldn’t believe it until I spoke with a representative of the foundation who told me that my application was impressive and well-received. And while this was surprising, receiving two other scholarships–the 2019 Dallas Area Alliance for Women in Media Irene Runnels-Paula McStay College Scholarship and Pi Beta Phi Foundation at SMU Scholarship–was even more overwhelming. Additionally, qualifying for the 2019 AAF Vance and Betty Lee Stickell Internship and the 4A’s Multicultural Advertising Internship Program were both amazing opportunities, though I ultimately decided to participate in the 4A’s Multicultural Advertising Internship Program because of its focus to promote inclusion and diversity in the advertising industry. I am very passionate about this. My induction into the SMU Decima Chapter of Mortar Board National Honors Society is a privilege in itself and I am grateful to be a part of this organization that recognizes leadership, community service, and scholarship among students. As a 2019 MAIP Fellow, I will work at Digitas in Boston as a Media Buying and Planning intern this upcoming summer and am extremely excited.

SMU Advertising has provided me with amazing opportunities to network with professionals and connect with my peers as we prepare for future careers in the advertising industry. I hope to help foster a world where minorities are celebrated and accurately represented. I believe that I will make a difference in the industry, as a voice for minorities, and receiving these honors is just the beginning.

Kayla Griffis

SXSW: A Psychologist and an Ad Guy Walk into a Bar

Palmer McGraw and Hilary Monroe

Dan Monheit, Strategy Director at Hardhat agency, and Dr. Melissa Weinberg, Psychologist with LifePsych, used five famous advertisements from the past twenty years to illustrate the intersection of Psychology and Advertising. Given all of the research done in the field of psychology regarding behavioral economics, Monheit asks strategist to consider, “how can we use all of this information to create better ads?”

Budweiser’s “Wassup” ad that ran at the 2000 Super Bowl utilized the strategy of vernacular jack to attach the brand to a phrase. By repeating the phrase over and over again in the ad, they attached the feeling of wanting a Budweiser beer to that phrase. The popularity, and utter hilariousness, of this iconic add caused the phrase “Wassup?” to be used over one million times a day, making every utterance a subtle add.

P&G’s 2010 U.S. Olympic ad entitled “Thank you Mom” was enormously successful despite the short time frame they had to make it and the extensive sub-brands they needed to incorporate into the spot. However, by creating content that resonated with audiences on an emotional level they perfectly crafted a commercial that evoked what Monheit and Weinberg dub the memory availability bias. This bias essentially means that it is easier to recall content that is both emotional and personal, so ads should work to create advertisements as such to enhance recall.

TAC, an Australian safety initiative, created a campaign to lower car fatalities to zero. This advertisement was successful because they implemented the framing effect. This explains that they way that we interpret information has little to do with the information itself. It is how the information is communicated that makes us engage with it.

In 2006, Apple created a campaign that was enormously successful because they utilized the peak end rule. This strategy explains that judgement of experience is not how we felt during it, but how we felt at the end of it. Monheit and Weinber suggest that strategists pick 2 or 3 key points and place the most important at the end because that is what people will remember.

Finally, in 2007 Unicef created a campaign which drew on the licensing effect. This theory explains how we seek balance with our decisions. It is why once we accomplish something challenging, such as finishing a huge school assignment or meeting another personal goal, we give ourselves permission to indulge or, in other words, “treat yourself!”

SXSW: Neuroscience Proves Advertising’s Effectiveness

Conrad Li and Lauren Howard

“Great creative is about the gut feel and neuroscience proves it to be real.”

As advertisers we assume that great creative pieces will automatically result in high-recall and brand recognition. Human brains are decidedly lazy and have to be working all the time to gather and understand information, which means that advertisers need to work hard to make both the advertising message interesting and memorable.

In order for brands to be successful with their advertisements, they need to be understanding of the different ways to connect with consumers. They need to reduce the cognitive load that consumers are experiencing through their advertisements so that viewers don’t feel overwhelmed, but still understand the idea and message of the ad. Brands need to focus on three kinds of thinking to be successful and reduce the cognitive load: Brand Kind, Behavior Kind, and most importantly Brain Kind.

Brand Kind is the reality or relationship consumers have with brands; they are looking for “friends with benefits” relationship where they get what they want from the brand without too much effort. Behavior kind deals with the ability and opportunity for ads to bring a change in behavior such as making a purchase. Brain Kind is the most important one for brands to focus on and it deals with the visual shortcuts that allow brands to connect consumers using as many senses as possible. When ads only use one sense to reach consumers, there is not as much engagement, recognition, resonance, or relevance.

The speakers throughout this session showed that they used neuroscience to measure the key metrics stated above. Some of the world’s most memorable and well performing ads rated highly in engagement, but sometimes had the lowest brand recall. By using neuroscience, the presenters were trying to find a sweet spot between creativity and memory. Since memory is a finite resource, creatives need to find the best way to garner as much of it as possible. They believe that better experiences and engagement of senses can help with brand recall, but too much will lead to cognitive overload.

Brands that use creative ways to create moving ads (such as video) and experiential setups have the highest recognition, resonance, and relevance. Ads such as Sony’s Bravio Balls and Apple’s 1984 have high recall and recognition because of the ways they engage the brain. In the end, ads that have great creative elements that involve using different senses and direct brand messaging are the ones that stay with us the longest.