Kenny, Disney Institute 2018

Nearly 50 SMU Cox School of Business graduate students kicked off 2018 by traveling to Disney World to participate in the Disney Institute, where they learned about corporate culture from a company that’s one of the best in the business.

Implementing Culture Change

I really enjoy doing laundry. My girlfriend likes to tease me about it, but it’s true. I enjoy the routine of it. My favorite part is ironing. It’s almost as good as taking a nap. My mind gets to relax and wander as I go through the motions of pressing the wrinkles out of my clothes for the work week. But I know that when it comes to enjoying laundry, I’m pretty much alone in that opinion. At Walt Disney World, that certainly was the case 25 years ago. Trust me, there are few operations as important to the existence of Walt Disney World as the laundry unit, but nobody wanted to work in it back then. Tens of thousands [...]

2018-01-12T08:20:03+00:00 January 12th, 2018|Kenny, Disney Institute 2018|

Backstage Disney

One day when Walt Disney was looking at one of the many Disneyland park pictures mailed to him by happy visitors, thanking him for what he’d created something about the picture bothered him. The family was all smiles and very lovely, but they were in Fantasyland, and walking behind them was a cowboy who belonged in Frontierland. Walt Disney, ever the showman, was concerned the illusion of Disneyland was being broken. Cast members – as employees are called – had to walk from their locker rooms to the areas of the park where they were assigned, and sometimes that required that cowboys walk through lands where cowboys shouldn’t be found. So when Disney started designing what became Walt Disney World, [...]

2018-01-11T15:00:31+00:00 January 9th, 2018|Kenny, Disney Institute 2018|

Role of Cast Members

Nearly 50 SMU Cox School of Business graduate students kicked off 2018 by traveling to Disney World to participate in the Disney Institute, where they learned about corporate culture from a company that’s one of the best in the business.

2018-01-11T14:49:14+00:00 January 4th, 2018|Kenny, Disney Institute 2018|