Tag Archives: performance management

Resources to Support Managers with ePerformance

ePerformance, SMU’s new online performance management system, located in my.SMU, is now available!  ePerformance supports ongoing collaboration in goal setting, communication, and feedback between managers and employees.

To help you get started, and to provide on-going support,  HR , OIT, and the OIT Training Team have prepared several resources to support you as you learn the process and the my.SMU system:

Print Training Guide
ManagerTraining Guide (pdf format)

Video Tutorial Guides:

  1. Introduction and Accessing Documents
  2. Creating Goals
  3. Mid-year Review
  4. Finalize Goals
  5. Annual Review-Self and Manager Evaluations
  6. Acknowledge Manager Evaluation-Close Out Current Performance Document
  7. Goal Setting Job Aid (pdf format)
  8. Additional Competencies (pdf format)

Drop in Computer Lab Time:
Stop by Fondren Computer lab and ask questions about the process and the system.  IT and HR will be available to walk you through the process and answer your questions.

Please let us know you plan to attend by enrolling in the desired session via my.SMU>Self Service>Learning and Development>Request Training Enrollment. to ensure there is a computer available for you.     Search for course name “ePerf Comp Lab”.

Sessions will be held in Fondren Library computer lab # 110 on the following dates and times:

  • Tuesday, May 23 from 9:00-11:30
  • Wednesday, May 31 from 3:00-5:00
  • June 15 from 10:00 – noon
  • July 14 from 10:00-noon
  • August 2 from 1:00-3:00

Additional sessions will be scheduled as needed.

In-Person Session:
HR staff are also available to come to your team meeting or retreat to provide an overview of the process and best practices for goal setting, feedback, and utilizing the system.  Email DevelopU@smu.edu for more information or to schedule a time.

Read about ePerformance in other blog posts:

ePerformance is Now Available in my.SMU

HR recently announced enhancements to the performance management process including the launch of SMU ePerformance, an electronic performance management system. The changes will support managers and team members in sharing feedback and progress on performance goals throughout the year.

Performance Documents for Your Team are Available

Performance Documents have been created within my.SMU and are available for you to access.

Employees have already been notified via an HR Headlines email and should be starting to enter goals in their personal Performance Document.

Managers may access these Performance Documents for their direct reports by navigating to my.SMU>Manager Self Service>Performance Documents>Current Documents.

From this location, a list of all employees reporting to the Manager is viewable.  Click on the appropriate person to access their individual Performance Document.

Please notify HR at smuhr@smu.edu should you have questions about your list of direct reports.

Revised Performance Management-Annual Performance Review Schedule

Earlier this year, Managers were notified of a revised Annual Performance Review schedule (email dated 2-14-17 from smuhr@smu.edu).  The Annual Review time-frame will move from the Spring to the Fall, in order to coincide with the annual budget period .   Performance Reviews were not mandatory during Spring 2016 due to the  revised timeline.   Performance Reviews completed in the my.SMU system will be required in the Fall 2017.

The current performance year started on September 15, 2016 and will end on September 14, 2017.  Annual reviews are to be completed within the system no later than December 15, 2017.  

Merit Information

Merit allocations provided to HR in Spring 2016 went into effect as of June 1,  2017.   Fall performance review information will inform merit allocations for a June 1, 2018 implementation.  Additional information will be shared regarding this in the Fall.

Start Using ePerformance to Track and Monitor Goals

Managers are encouraged to begin to work with their team to use the online system to document goals in preparation for the revised Annual Performance Review schedule.   Managing goal creation and tracking progress toward completion on regular intervals ensures that impactful conversations about occuring and that employees:

  • know what is expected of them
  • understand what success looks like
  • are communicating with their Manager regularly about the strategies they are using to achieve goals
  • understand behaviors (competencies) which will lead to success.

In addition to the above, another benefit of regular goal tracking within ePerformance is that the Annual Review will require less time and energy as documentation will already be entered, requiring only the completion of the evaluation step and the in-person conversation.

If you  have been using the interactive Word document (The Year Ahead form) the employee and the manager may simply copy and paste the information into the system and then continue to document progress within the online system.

Resources to Support You 

There are several resources to support you as you learn the new system.  In addition, you may schedule a session for your team where an HR representative will come review the process within my.SMU and best practices for goal setting.  Email us at DevelopU@smu.edu.

Note:  resource documents are located in SMU Box.  You will need to login with your SMU credentials to access these documents.  Video tutorials are located on YouTube.

Training Materials:

Professional Development:

Visit the Performance Management and the Performance Review webpages under Manager Resources on the SMU HR website for more information.

Questions?  Email us at smuhr@smu.edu or call 8-3311 and your call will be redirected to the appropriate person.

Professional Development as a Tool to Connect With and Retain Your Employees

Professional development, when properly utilized, helps organizations attract and retain top talent, increase employee engagement and satisfaction, and boost innovation within the team.  When a manager supports and encourages professional development, employees are more likely to translate their knowledge into team success.

What can you do to ensure your employees are growing in the ways that support your team’s goals?

1. Make professional development part of your regular conversations

manageManagers should include professional development as part of their regular goal setting conversations to ensure any gaps in hard (the “what” they do) or soft skills (“how” they do it) are identified and managed before they become an issue.   Asking the employee to look for ways to close the gap (through workshops, readings, job shadowing, cross functional teams, etc..) encourages employee ownership of the learning.  Additionally assessing a team’s needs and having the team identify ways to fill the gap encourages employees supporting each other toward success.

2. Create opportunities for your employees to share and learn from others

team5People enjoy learning from others. Finding ways to allow those with expertise share their knowledge or skill with others fosters collaborative environments and strong connections. This can be as simple as bringing the team together to hear what a team member learned in a workshop or conference session or to discuss a book they just read.

3. Share your own experiences about your professional growth

team4Help your team understand how you got to your current role and where you hope to be in the future. Your team will learn that you value growth and development and, if you are candid, will be more likely to discuss their own concerns and take advantage of opportunities to get better.

Regular conversations about personal goals and professional development shows your employees that you care, that you support them, and that you encourage their personal success.

Professional Development resources available at SMU:

HR Professional Development Workshops: open to all employees, free of charge

HR Manager Lunch and Learn Series:  pop up sessions on topics that matter in the moment

SMU Manager Orientation Program:  open to all newly hired, current, and aspiring managers; also free of charge

Total Orientation Process for New Employees:  supporting new employees during their probationary period of employment

Tuition Benefits Program: available for regular benefits-eligible employees, their spouse, and dependents

IT Training:  open to all employees, free of charge

Lynda.com:  online learning offered via SMU OIT and available for all employees

SMU Continuing and Professional Education (CAPE):  offering an SMU employee discount.  Call or email for specifics.

SMU Cox Executive Education Professional Development: Friends and Family Discount of 50% off all Programs for Individuals, including  the Summer Business Institute.

Manager Workshop Supporting the SMU Performance Review Process

Performance Management:
Goal Setting Check-in Session

manage
Are you hosting impactful meetings with your direct reports to create development goals that will take your team to the next level?

Are you supporting their development with meaningful feedback that either encourages or course corrects required core competencies?

 

Join us for a review of goal-setting best practices and ways to share  feedback that guides your employees in the direction you need them to go to ensure everyone is on the path to meaningful performance review sessions in 2017! 

July 27, 2016 8:30 – 9:30 am HR Training Room, Expressway Tower, Room 208
August 1, 2016 1:00 – 2:00 pm Perkins Admin Bldg (PAB),
Room 311

 Facilitator:  Mary Stall, Organizational Effectiveness

Enroll Now via my.SMU>Self Service>Learning and Development>Request Training Enrollment.  Search by course name, Perf Mgmt Goal Setting, or by course code HRPMGS        

                                         

Last Scheduled Session on the New Performance Review Process at SMU

Join us for the last scheduled session for an overview of NEW CAMPUS-WIDE FORMS, strategies for hosting an effective performance review and creating employee goals that motivate and engage.

perfrevHR has developed an interim Annual Review Process complete with new forms that will help managers and their team members review performance from this past year and plan for the upcoming year. This interim process will help prepare you and your team to use the new online performance management system, which is currently scheduled to launch within my.SMU in early 2017.

We’ll review the new  forms and talk about best practices for hosting performance review meetings, as well as provide an overview of the upcoming performance management process.

Thursday, March 17 from 3:00 – 4:30 pm in Huitt Zollar Pav, Embrey Bld, Room 115.

Enroll in this session via my.SMU>Self Service>Learning and Development>Request Training Enrollment.  Search by Course Name of “Performance Review Workshop”.

Visit the updated HR webpage for Performance Reviews and click on the Annual Review tab.

If you are unable to attend this last session, please email us at DevelopU@smu.edu so that we may find an alternative way to share this information with you.