We have not succeeded in setting up SDI (selective dissemination of information) for any searches in the new catalog. Incident 16384-55666 was opened by Chris Milazzo with Ex Libris on 9-16-2008: WEBV:SDI:does the opacjob run on the old webvoyage?
Site is trying to set up SDI with the new WebVoyage interface. They’ve started set up on test poni right now . . . It’s fine for us to create a test patron to work on this issue. Previously when they ran the opacjob on prod server, they got an error (mentions path to webvoyage.ini), and they can’t tell if it is doing anything that would grab statistics from the new tomcat WebVoyage. They’re wondering before they test more if there are additional pieces they need to set up for using this with new WebVoyage, or do they need to specify a new path somewhere?
November 13, 2008
We have determined that your incident may be caused by a software bug. This is the first report of this problem, so it will be reviewed internally to confirm that it is a bug. It will appear in your eService Support Incidents with a status of “Development”. Once it has been confirmed a bug, it will appear in the eService Knowledge Base as a Known Issue.
If you have any questions regarding this incident or ever want a status update regarding this bug, please visit the eService at http://support.exlibrisgroup.com, retrieve the Support Incident and click on Add New Activity. Thank you for bringing this to our attention.
Customer Support Analyst
Ex Libris Group