SMU’s main website holds around 45,000 web pages, and each one of those pages runs on our Content Management System known as Sitecore. If you have editing privileges on any of SMU’s web pages, you may already know the basics of how Sitecore works, but you also realize how complex and intimidating the system can sometimes be.
If you ever have any problems with Sitecore or are just curious about learning more about what it can do, we have plenty of resources to assist you. Continue reading OIT Resources for Your Sitecore Needs
Grab your calendar and mark it now for our Canvas Nights, Canvas Boot Camp sessions, and Sitecore Clinics returning this month. Continue reading IT Training: Canvas Nights, Canvas Bootcamp, & Sitecore Clinics Return
Need help creating a new page or editing an existing one? Stumped with widgets, forms, or something else? Want to learn more about Sitecore in general? Continue reading Get hands-on assistance with Sitecore Clinics in August
If you manage or edit a web page within SMU’s Sitecore content management system, you may not know that there is a powerful feature that can be used to collect information from your page’s visitors.
Sitecore Forms allow you to create forms that can be filled out by a visitor to your page. Once submitted, the data can be sent to you via e-mail or placed in a database. Say goodbye to third-party forms that don’t match your site’s design and take visitors away from your pages! Forms can be used to obtain information for a mailing list, collect registrations for an event, or any other use you see fit.
For more information on how to get started creating forms for your Sitecore pages, stop by our wiki to see introductory videos and documentation. Here’s an example of the videos you can take advantage of:
As always, you can also give the IT Help Desk a call at 214-768-4357 if you need a helping hand.
Have a Sitecore question? Want hands-on Sitecore help with a page edit, widget, form, or graphics?
Drop in anytime or schedule an appointment for a guaranteed time slot. We’re here to help.
March Schedule for Sitecore Office Hours
||2 – 4 p.m.
||2 – 4 p.m.
||Closed for Spring Break
(appointments may be available)
||2 – 4 p.m.
||2 – 4 p.m.
Location: * March 1ST Office Hours will be hosted in Fondren Library East 323. All other sessions will be hosted in the Fondren Library East 109 Classroom.
Know Before You Go: If you’re brand new to Sitecore, or if it’s been a while, consider taking an introductory class so that we can better assist you. In-person sessions and on-demand webinars are available. Learn more about web publishing at SMU.
This is a pilot program. We will continue to offer drop-in sessions in the future on a to-be-determined basis.
The Sitecore Knowledge Base has been recently updated to include Web Forms and department specific topics. Check it out at wiki.smu.edu/display/OITPublic/Sitecore+Knowledge+Base.
Page Updated 02/27/2017 with room changes.
Have a Sitecore question? Want hands-on Sitecore help with a page edit, widget, form, or graphics? For this we have Sitecore Office Hours!
Sitecore Offices Hours provides Sitecore users time to get one-on-one answers to their pressing questions and assistance with some of the more difficult areas of the tool. Drop in anytime during our office hours or schedule an appointment for a guaranteed one-on-one time slot. At OIT, we’re here to help.
Continue reading Office Hours Provide Drop-in Sitecore Help for Users
On Wednesday, January 11 from 2 PM – 4 PM, we will be hosting our first in the Fondren Library East 110 Classroom. We will have a team of specialists to help you with your Sitecore needs.
Get one-on-one support to help you with your Sitecore issues. Anyone with questions about Sitecore or who just wants to learn more about it are welcome to attend. From a simple question about creating a new page to a more complex one using forms, we are here to help.
OIT Sitecore Clinic
Wednesday, January 11, 2017
2 p.m. to 4 p.m.
Fondren Library East 110 Classroom
Over the past two months, OIT has been busily collecting data to help us understand what is working, what needs improvement, and what kind of opportunities are possible with SMU’s web presence. We are taking a lot of different data sources to get the most comprehensive picture possible. Here are a few examples: Continue reading Sitecore Surveys lead to New Sessions in the New Year
Two new full-day Canvas Boot Camps, the new Sitecore 8.1 classes, and Using Appspace for Campus Signage are just some of the offerings for summertime learning. Continue reading New Summer IT Training Offerings
On June 20th, we will be upgrading the Sitecore server to version 8.1. Due to the update process, the Sitecore authoring environment, wcmstage.smu.edu/sitecore, will be unavailable for the entire day starting at 7 AM. The public-facing environment of www.smu.edu will continue to be available during the upgrade. If there is a need for emergency updates, changes can be accommodated through submitting a Help Desk support ticket. Continue reading Sitecore Upgrade on June 20