As part of our continuing efforts to make as many of our processes as transparent as possible, our third quarter reports for all campus IT departments are now available for your reference. Click here for a list of all of the documents.
Each document is a separate report for each school and the Central University Libraries. They contain details on the amount of incidents that were reported and how they were handled. There are also updates from our Director of Customer Service, Rachel Mulry, on the large-scale IT projects taking place in each area.
If you have any questions or concerns regarding these reports, feel free to drop us a line at help@smu.edu.
