PC Health Toolkit: Keep Your Computer in Top Shape

We’ve all had that magical experience when you have a new device that runs perfectly and does everything you need it to do without complaint. We all also know that this state of bliss doesn’t last forever. As time goes on, our PCs just don’t seem to have that spark that they once had. While we’re always eager to help here at the IT Help Desk, there are also quick and simple things that you can do periodically to make sure that your computer is running at its best.

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New Year, Like-New PC! Cleaning your PC for 2018

As we all return to our work and studies in this new year, it’s always a good idea to take a step back and see if there is any way to make things easier on yourself in 2018. If your computer hasn’t been making things easy on you lately, here are a few tips on getting your system ready for the year ahead.

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Phone Scam: Hacking Over The Phone

No Spoofed Phone CallsMembers of the SMU Community have reported a number of phone calls in the last several weeks attempting to gain access to your computer.  Usually, these callers will indicate that they have “noticed” that your computer has been infected with malware and will helpfully offer to fix it for you while on the phone.  The caller will direct you to a website and request that you download software to help fix your PC, but you will actually be downloading malware.  This will usually lock your computer and the person will require you to pay hundreds of dollars to unlock it. Continue reading Phone Scam: Hacking Over The Phone