Mac Users: Don’t Upgrade to Mojave… Just Yet!

The newest version of macOS 10.14 Mojave is expected to be released Monday, September 24, 2018. We highly recommend not updating to this OS as it will be problematic for various software packages causing software to not run and in some cases even lockup your OS.

For example, users of CylancePROTECT, the campus anti-virus software, will cause the computer to deadlock upon reboot. Cylance is currently working on a fix scheduled to be released in late October 2018.

Other older software also reporting issues with Mojave include:

  • Components of older Adobe software, such as Adobe InDesign CS5 or other apps in the Creative Suite.
  • Office 2011 for Mac
  • Parallels/Virtual Box
  • and many 32-bit applications.

If you have any questions, please feel free to contact the IT Help Desk at 214.768.HELP (4357) or

The end to 32-bit macOS software is coming

32-bit app is not optimized warningAfter updating your Mac to macOS High Sierra 10.13.4, you may have noticed a new alert when launching older apps. When you launch one of these 32-bit applications, your system will warn you that it is “not optimized” for macOS. If you click Okay, the application will continue to run as normal – for now – but there might be issues in the future. Continue reading The end to 32-bit macOS software is coming

Important Information about ExamSoft and Mac OS Sierra

ExamsoftThe recent update for Apple computers called macOS Sierra is incompatible with the ExamSoft’s SofTest.  Currently, ExamSoft has not provided a release date for a patch to their testing client. If you use SofTest for your courses, please do not to upgrade to Sierra on any Apple computer you intend to use with ExamSoft. Continue reading Important Information about ExamSoft and Mac OS Sierra

macOS Sierra: Apple’s New Era Operating System

In the past few years, Apple has worked to integrate features from their highly successful iOS to the desktop realm. The newest version, macOS Sierra, is the most integrated version yet. The connection between the Mac desktop and Apple’s mobile devices is stronger than ever. Continue reading macOS Sierra: Apple’s New Era Operating System

Apple WWDC 2016: What’s New

macOS with SiriIt’s that time of year again! Apple is hosting their annual Worldwide Developers Conference this week in San Francisco. The WWDC isn’t usually as flashy as the iPhone reveals, but there’s still a lot of cool features and products you can expect to find on your Apple devices in the coming months.

One of the bigger talking points during WWDC is OS X, and this year is no exception. The most noticeable change is the name. After fifteen years, OS X will now be known simply as macOS. The next upgrade of the operating system will be called Sierra, named after the Sierra Nevada mountain range.

The new macOS will also include the debut of the iPhone’s voice-activated assistant, Siri. This will allow Mac users to use the same voice commands they use on their iPhone on their desktop as well. Siri has been studying, too! She will now have a huge amount of additional knowledge and commands to interact with desktop apps. The underlying technology behind Siri is now opened up to developers as well, so expect to see third-party apps using the technology soon.

Also on the horizon is the latest version of iOS: version 10. iOS 10 brings additional security features to iPhones and iPads, along with streamlined notifications on your lock screen.