Update your iPhones Now!

iOS 9.3.5 UpdateYesterday, Apple released the iOS 9.3.5 update. You need to install it now. Yes, right now! You can read the rest of this while your iPhone is updating.

We don’t usually push for people to update their devices so firmly, but a major security hole was found that would allow nefarious types to “read text messages and emails and track calls and contacts. It can even record sounds, collect passwords and trace the whereabouts of the phone user.” according to the New York Times.

In fact, Lookout security researcher Mike Murray stated “We realized that we were looking at something that no one had ever seen in the wild before.” in an interview with Motherboard. “Literally a click on a link to jailbreak an iPhone in one step. One of the most sophisticated pieces of cyberespionage software we’ve ever seen.”

On the plus side, Apple just released a patch to fix this massive security hole, and, if you haven’t already, you should download and install it immediately. We also recommend installing the update on any other iOS devices you may have, such as an iPad 2 and even an iPod touch (5th generation).

For information on the security content of Apple software updates, please visit this website: https://support.apple.com/kb/HT201222

For more information on the Zero-Day exploit and how it was used against a UAE Human Rights Defender, please visit Citizen Lab.

If you have any problems or concerns, please contact the IT Help Desk at 214-768-HELP (4357)

Apple iOS 10: The New Bits

Last week’s Apple Worldwide Developer Conference has come to a close. Now that we’ve heard all that the folks in Cupertino have had to say about what’s new in the world of Mac and iOS; we can now summarize all of the great new things we can all expect this year.

In our summary last week, we only skimmed the surface of the new features of iOS mentioned in the WWDC opening keynote. Since then, several more tricks have been up iOS’ sleeve. This article is still only a snippet of the new things to know in iOS 10, but for a complete rundown you can visit Apple’s iOS 10 Preview page. Continue reading Apple iOS 10: The New Bits

Wi-Fi Assist and Managing Cellular Data

Apple recently released iOS 9 with a new feature called Wi-Fi Assist. Wi-Fi Assist allows the device to use cellular data to keep your internet connection active in areas where the Wi-Fi signal may not be very strong.

Smart Network Switch
Andriod’s Smart Network Switch

Android has had a similar feature for some time called Smart Network Switch. To the chagrin of some users, they are finding their cellular bill higher as data overages have been incurred. With application management, you can find it possible to leave the feature on and still not rack up huge data charges.

Disabling Wi-Fi Assist

Disable iOS 9's Wi-Fi Assist
Disable iOS 9’s Wi-Fi Assist

Let’s start with how to disable the Wi-Fi assist. Some users may just want to turn the feature off and not risk those charges.

To disable Wi-Fi Assist:

  1. Launch Settings.
  2. Select Cellular.
  3. Scroll to the bottom.
  4. If the switch for Wi-Fi assist is green with an |, the feature is enabled. If it is colorless with an O, the feature is disabled. To turn the Wi-Fi Assist off, tap the green switch.
  5. To enable the feature, tap the switch again.

If you are concerned about the possibility of an extreme amount of cellular data usage and the fees that may come with it, we recommend disabling the Wi-Fi Assist, or Smart Network Switch in the case of Android users, feature off and manually controlling when your device is on Wi-Fi vs cellular network. Continue reading Wi-Fi Assist and Managing Cellular Data