A Warning about Exchange Email and iOS 11

Apple has published a notice about sending an email with the new iOS 11 and an Outlook.com or Exchange email account. As SMU uses Exchange and Office 365 for email, we are asking the SMU Community to delay installing the latest OS on your mobile device until an update is available.

The original notice from Apple is below: Continue reading A Warning about Exchange Email and iOS 11

iOS 11 Brings Improvements and Innovations to iDevices

WWDC17At Apple’s Wordwide Developer Conference (WWDC) this week, a new version of the iOS mobile operating system was announced for a fall release. iOS 11 brings several improvements and new features to iPhones and iPads, many of which have been long-desired by Apple fans. Continue reading iOS 11 Brings Improvements and Innovations to iDevices

Update your iPhones Now!

iOS 9.3.5 UpdateYesterday, Apple released the iOS 9.3.5 update. You need to install it now. Yes, right now! You can read the rest of this while your iPhone is updating.

We don’t usually push for people to update their devices so firmly, but a major security hole was found that would allow nefarious types to “read text messages and emails and track calls and contacts. It can even record sounds, collect passwords and trace the whereabouts of the phone user.” according to the New York Times.

In fact, Lookout security researcher Mike Murray stated “We realized that we were looking at something that no one had ever seen in the wild before.” in an interview with Motherboard. “Literally a click on a link to jailbreak an iPhone in one step. One of the most sophisticated pieces of cyberespionage software we’ve ever seen.”

On the plus side, Apple just released a patch to fix this massive security hole, and, if you haven’t already, you should download and install it immediately. We also recommend installing the update on any other iOS devices you may have, such as an iPad 2 and even an iPod touch (5th generation).

For information on the security content of Apple software updates, please visit this website: https://support.apple.com/kb/HT201222

For more information on the Zero-Day exploit and how it was used against a UAE Human Rights Defender, please visit Citizen Lab.

If you have any problems or concerns, please contact the IT Help Desk at 214-768-HELP (4357)

Security Holes in iOS 9 Patched with Update

iOS HomescreenApple just released the iOS 9.3.3 update, the final version for iOS 9 before the new iOS 10 this fall. For this reason, Apple allowed for extra testing time taking over two months with five separate betas to ensure the OS is as secure and stable as possible. With this update, Apple patches security holes in iOS 9‘s Calendar, CoreGraphics, FaceTime, and Safari apps. Each of these fixes addresses the ability for hackers to run unauthorized code or expose private information. Continue reading Security Holes in iOS 9 Patched with Update

Apple iOS 10: The New Bits

Last week’s Apple Worldwide Developer Conference has come to a close. Now that we’ve heard all that the folks in Cupertino have had to say about what’s new in the world of Mac and iOS; we can now summarize all of the great new things we can all expect this year.

In our summary last week, we only skimmed the surface of the new features of iOS mentioned in the WWDC opening keynote. Since then, several more tricks have been up iOS’ sleeve. This article is still only a snippet of the new things to know in iOS 10, but for a complete rundown you can visit Apple’s iOS 10 Preview page. Continue reading Apple iOS 10: The New Bits

Apple WWDC 2016: What’s New

macOS with SiriIt’s that time of year again! Apple is hosting their annual Worldwide Developers Conference this week in San Francisco. The WWDC isn’t usually as flashy as the iPhone reveals, but there’s still a lot of cool features and products you can expect to find on your Apple devices in the coming months.

One of the bigger talking points during WWDC is OS X, and this year is no exception. The most noticeable change is the name. After fifteen years, OS X will now be known simply as macOS. The next upgrade of the operating system will be called Sierra, named after the Sierra Nevada mountain range.

The new macOS will also include the debut of the iPhone’s voice-activated assistant, Siri. This will allow Mac users to use the same voice commands they use on their iPhone on their desktop as well. Siri has been studying, too! She will now have a huge amount of additional knowledge and commands to interact with desktop apps. The underlying technology behind Siri is now opened up to developers as well, so expect to see third-party apps using the technology soon.

Also on the horizon is the latest version of iOS: version 10. iOS 10 brings additional security features to iPhones and iPads, along with streamlined notifications on your lock screen.

Wi-Fi Assist and Managing Cellular Data

Apple recently released iOS 9 with a new feature called Wi-Fi Assist. Wi-Fi Assist allows the device to use cellular data to keep your internet connection active in areas where the Wi-Fi signal may not be very strong.

Smart Network Switch
Andriod’s Smart Network Switch

Android has had a similar feature for some time called Smart Network Switch. To the chagrin of some users, they are finding their cellular bill higher as data overages have been incurred. With application management, you can find it possible to leave the feature on and still not rack up huge data charges.

Disabling Wi-Fi Assist

Disable iOS 9's Wi-Fi Assist
Disable iOS 9’s Wi-Fi Assist

Let’s start with how to disable the Wi-Fi assist. Some users may just want to turn the feature off and not risk those charges.

To disable Wi-Fi Assist:

  1. Launch Settings.
  2. Select Cellular.
  3. Scroll to the bottom.
  4. If the switch for Wi-Fi assist is green with an |, the feature is enabled. If it is colorless with an O, the feature is disabled. To turn the Wi-Fi Assist off, tap the green switch.
  5. To enable the feature, tap the switch again.

If you are concerned about the possibility of an extreme amount of cellular data usage and the fees that may come with it, we recommend disabling the Wi-Fi Assist, or Smart Network Switch in the case of Android users, feature off and manually controlling when your device is on Wi-Fi vs cellular network. Continue reading Wi-Fi Assist and Managing Cellular Data