On June 20th, we will be upgrading the Sitecore server to version 8.1. Due to the update process, the Sitecore authoring environment, wcmstage.smu.edu/sitecore, will be unavailable for the entire day starting at 7 AM. The public-facing environment of www.smu.edu will continue to be available during the upgrade. If there is a need for emergency updates, changes can be accommodated through submitting a Help Desk support ticket. Continue reading
It’s that time of year again! Apple is hosting their annual Worldwide Developers Conference this week in San Francisco. The WWDC isn’t usually as flashy as the iPhone reveals, but there’s still a lot of cool features and products you can expect to find on your Apple devices in the coming months.
One of the bigger talking points during WWDC is OS X, and this year is no exception. The most noticeable change is the name. After fifteen years, OS X will now be known simply as macOS. The next upgrade of the operating system will be called Sierra, named after the Sierra Nevada mountain range.
The new macOS will also include the debut of the iPhone’s voice-activated assistant, Siri. This will allow Mac users to use the same voice commands they use on their iPhone on their desktop as well. Siri has been studying, too! She will now have a huge amount of additional knowledge and commands to interact with desktop apps. The underlying technology behind Siri is now opened up to developers as well, so expect to see third-party apps using the technology soon.
Also on the horizon is the latest version of iOS: version 10. iOS 10 brings additional security features to iPhones and iPads, along with streamlined notifications on your lock screen.
Recently it was announced that Apple will no longer offer patches and will end support for QuickTime for Windows, their multimedia software package for the Microsoft OS. This move came about shortly after several vulnerabilities were detected in the software. For over five years, Windows has supported popular media formats, such as H.264 and AAC, that were enabled by the installation of Quicktime. Also, all Windows web browsers support online video without the need for plug-ins like QuickTime. Due to these new vulnerabilities, the lack of need for QuickTime for video, and the fact that Apple will not patch the software, OIT is moving to disable QuickTime for Windows on all SMU managed Windows computers starting on June 14th.
For those using video software that requires QuickTime being installed on Windows to enable video codecs, most notably Apple ProRes, this move might affect your workflow. Adobe has been working to remove the dependency on QuickTime for the past couple of years, and their software will now run without the need for QuickTime for Windows. The Abobe Creative Cloud Team had been working to support the missing codecs and only last month was able to announce the support for the native reading of ProRes. The fixes will soon be included in updates to the relevant Creative Cloud software. More information will be on the Creative Cloud blog as it becomes available.
If you need to remove QuickTime for Windows from your home computer, follow the instructions for uninstalling QuickTime 7 for Windows on the Apple support site.
For more information, please see below:
Note: This move will not affect Macintosh OS computers, only Windows OS computers.
The Help Desk has received a few reports of users having trouble linking documents in AdminImages.SMU. Over the weekend, a PeopleSoft PeopleTools update was applied. The update changed how linking pages are built. Most application plans were corrected by the Integration Services Team on Monday.
If you have not logged out of AdminImages recently, we recommend you disconnect from AdminImages and reconnect to see the changes. If that does not resolve the issue, please contact the Help Desk at 214-768-HELP and provide the name of the application to be fixed.
Turnitin has released a major product upgrade that will soon be available at SMU. The new version of the service, called Turnitin Feedback Studio, offers all the functionalities of Turnitin, but with a simplified, more intuitive interface designed for the modern classroom. Turnitin Feedback Studio will make it faster and easier than ever to promote academic integrity, provide actionable feedback, and evaluate student learning at Southern Methodist University.
We plan to upgrade our version of Turnitin to Feedback Studio on Tuesday, May 31, 2016. Once upgraded, you can expect to see a new interface when you open up a student’s paper in Turnitin. Your students will also experience this new and improved interface when viewing Similarity Reports and receiving feedback.
To get acquainted with the upgraded Turnitin Feedback Studio and prepare for a successful implementation, you can:
Important update about GoToMeeting
Effective immediately, users of GoToMeeting will need to transition any scheduled conferences to our new video and web conferencing service, Zoom. This transition is due to a technical error with GoToMeeting forcing us to transition to Zoom earlier than expected. For more information, please see Teaching & Video/Audio Conferencing with Zoom.
Upcoming webinars impacted
If you have recently registered on GoToMeeting hosted by SMU, you will need to re-register on our new webinar system, Zoom.
Below are the registration links for tomorrow’s OIT webinars:
What’s new with Sitecore 8.1?
Wednesday, May 25
1:30 pm – 2:00 pm
Registration Link: https://smu.zoom.us/webinar/register/77d7db60d93955e5dc2040ba88984b7b
Intro to Canvas
Wednesday, May 25
6:00 pm – 7:00 pm
Registration Link: https://smu.zoom.us/webinar/register/6c36f5ef71e3f974dc2040ba88984b7b
We apologize for the inconvenience.
If you have any problems or concerns, please contact
the IT Help Desk at 214-768-HELP (4357).
Another phishing email just hit a number of SMU email addresses. The message asks you to sign in to the Help Desk server for maintenance. It is sent from an address that is listed as the “Mailbox Helpdesk”. This is not a legitimate message.
DO NOT click the link or provide your credentials.
If you do, please contact the Help Desk immediately at 214-768-4357.
Please remember to be on the lookout for these types of phishing emails, and always guard your password carefully.
We are currently investigating reports of Authentication Issues with PerunaNet, which initially appear to be impacting Windows clients on campus. We will send an update to your SMU email address as soon as the issue has been resolved.
We apologize for any inconvenience.