SMU Phone Replacement Project: Upgrading campus infrastructure and telephones

OIT has launched a project to replace the current campus telephone system in service for the last 25 years.

The current phone system has served the SMU Dallas and SMU Plano campus locations since the early 90’s, but it does not support SMU-in-Taos. Although the system is historically reliable and stable, it has become costly due to the steady rise in annual support and maintenance expenses. The need to lower overall operational costs is one of many factors driving system replacement. Continue reading SMU Phone Replacement Project: Upgrading campus infrastructure and telephones

Changes to my.SMU are coming this Summer

My.SMUThis summer, SMU students, faculty, and staff will experience a new look and feel when they sign into my.SMU.   A new user homepage will be introduced that is mobile-enabled for easier use on tablets and smartphones.

The new look and feel is a result of a system upgrade to the latest software.  After the upgrade, users may find some specific pages that will look identical to the current system.  Over time they will eventually adopt the new look at feel as we continue to apply updates that will evolve all self-service pages to the new mobile-friendly style. Continue reading Changes to my.SMU are coming this Summer

End of support for Java impacts AdminImages Firefox Users

FirefoxLike Chrome before it, Firefox has ended support for NPAPI, impacting plugins for Java, Silverlight, and other similar NPAPI-based plugins. Beginning with Firefox v52, released in March of 2017, plug-in support is now limited to Adobe Flash. This lack of support will impact users of AdminImages on campus. Continue reading End of support for Java impacts AdminImages Firefox Users

Exchange Migrations & Department Mailboxes

Exchange 2016For the next several weeks, OIT will be moving Exchange 2010 mailboxes to our new Exchange 2016 system. Most of the changes will occur behind the scenes and should have a little noticeable impact on email service beyond the improved webmail experience. When your mailbox is ready to be migrated to Exchange 2016, you will receive a direct email from SMU IT Communications. Beyond restarting your email client, no action should be required on your part.

While we expect a smooth rollout of Exchange 2016, there are a few things of note: Continue reading Exchange Migrations & Department Mailboxes

CrashPlan Pro: What to Expect in Version 5

CrashPlan logoCrashPlan Pro has been available for primary SMU-owned computers for faculty and staff since 2013. When hardware or software has failed, CrashPlan has saved many of our community members from losing their critical data. OIT is pleased to report that the new version of CrashPlan Pro will provide the same reliable backup service while simplifying the user interface to make file restoration and management even easier. Continue reading CrashPlan Pro: What to Expect in Version 5

What’s New in Exchange 2016 Webmail

As faculty and staff mailboxes are upgraded to Exchange 2016, you will notice that your webmail client will look drastically different. While the old Outlook Web Access from Exchange 2010 didn’t always work well on different web browsers, the new webmail interface plays nicely with all browsers and has lots of improved features to make managing your e-mail less of a headache.

Read on to find out more about your new webmail!

Continue reading What’s New in Exchange 2016 Webmail

Electrical Service Shutdown to Impact Networking on March 31.

SMU Buildings and Roads has circulated a notice that electrical service will be shut off to several buildings as a part of campus construction activities. The shutdown will begin on Friday, March 31, 2017, starting approximately 11 p.m. The shutdowns will be in three phases and will affect electricity, networking, and lighting within the building and the surrounding area. Each of the three outages is expected to last 90 minutes. Offices in these buildings should remember to shut down computers and printers before the electrical service being shut off. Continue reading Electrical Service Shutdown to Impact Networking on March 31.

Exchange 2016 Mailbox Migrations Begin Next Week

Exchange 2016Starting on March 27, 2017, OIT will begin moving Exchange 2010 mailboxes to our new Exchange 2016 system. Most of the changes will occur behind the scenes and should have a little noticeable impact on email service.  Users of webmail will have noticed the updated experience that was implemented in January to the Outlook web client. These changes will allow for better collaboration, improved search, and of course, that improved Outlook web experience for all web browsers.
Continue reading Exchange 2016 Mailbox Migrations Begin Next Week

Enhancing Your Presentations with PowerPoint & Sway

Enhancing Your Presentations through PowerPoint & Sway

Students,

Could your presentations use a little more pizazz? Join us for this special 1-hour webinar full of tips, tricks, and practical guidelines for any PowerPoint presentation. If you are thinking of using PowerPoint for any of your classes, this webinar will be worth your time.

During this hour, we will also introduce you to Sway, Microsoft’s storytelling application, designed for creating presentations, newsletters, and interactive reports. Learn how to access Sway and create quality presentations effortlessly. (1 hr)

Date: Tuesday, March 21, 1:00 p.m.
Cost: FREE

Register