The Best Way to Authenticate with Duo

DuoIt has been several months since the University has required Duo Two-Factor Authentication to connect to secure services like my.SMU. While there are several ways to verify your identity with Duo Security, Duo has recently published an easy-to-read, one-page guide on why Duo Push with the Duo Mobile app is the best way to authenticate. Continue reading

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You Can Still Use Your Phone to Check Voicemail

Exchange Unified Messaging Tips & TricksAlthough many SMU users appreciate the ability to receive missed call notifications and voice mail recordings and transcriptions via their email, several users have expressed a preference for checking voicemail “on the phone,” including those in public settings who enjoy the added security of listening to personal messages using a handset or mobile phone. Here is how to use both: Continue reading

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Canvas Corner: WalkMe Guides, Group Peer Reviews, and Annotating PDF files

Canvas CornerEvery month in Canvas Corner, we discuss the new features and enhancements in Canvas. This month, we will cover new WalkThu(s), mobile student annotations, intra-group peer reviews, and some navigation changes. Continue reading

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Give Thanks for Free Stuff: OIT’s Software Offerings

Snow on Hilltop Lane

The holiday season is quickly approaching! A time of travel, food, family, friends, and of course holiday shopping. If you pick up a shiny new laptop or gadget, don’t forget to install and set up all the free or discounted software, services, and solutions that OIT provides to students, faculty, and staff. Continue reading

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Phishing Alert: Protect Yourself!

In the past two days, two widespread phishing e-mails have been arriving in mailboxes across campus. Make sure to protect yourself and your data and NEVER open any links or attachments in these emails! Below are examples of the reported phishing messages:Phishing Attempt Example 1

Phishing Message Example 2


If you received either of these messages, delete them immediately! If you clicked on any of the links or attachments within the messages, reset your password immediately and call the IT Help Desk at 214-768-4357.

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Network Storage: The What, Where & When

In the past year or so, a lot has changed here at SMU when it comes to file storage. Locker.SMU has been retired and replaced with Box. Office365 offers OneDrive cloud storage, and OIT still offers several different types of on-site network storage in our data center.

With all of the choices of places to store your important files, you may be wondering which service fits your needs. We have a brief webinar available to show you just that. In this quick 20 minute video, you can learn about all of the available storage resources, how to access them, and when to use each one. Check it out below:

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And, as always, feel free to contact the OIT Help Desk for consultation and assistance with all of these services!

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Introducing the new Box web experience

BoxThe Box team recently announced a new and improved, more personalized user experience on the web that includes a completely rebuilt back-end foundation. With this new experience, you can work with ease: Continue reading

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Looking Back at the Security Showdown & Security Awareness Month

2016 Security ShowdownAs we wrap up National Cyber Security Awareness Month (NCSAM), we like to reflect on the impact of technology and how it plays such an integral role in our daily lives—everything from paying bills to controlling our TV lineup is managed online. The wealth of information stored online about each one of us is staggering. We highlighted some of these in our weekly emails. We discussed how to spot phishing emails; We looked at how more applications are run from the internet, rather than installed locally and a few key tips for internet safety with those devices; When using social networking, how to define your own security or privacy settings to protect your information by reviewing your security setting periodically. We also released our fall Security Report. Continue reading

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Social Networking and Your Personal Information

Most social networking sites have options for you to define your security or privacy settings.   At times, they may be changed or upgraded in a way that affects how your personal information is made available on the internet. To be sure you are aware of what information is being shared and how it is important to review security setting periodically.

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OIT Security Showdown Tomorrow!

The Shredder
On Friday, October 21st, we are hosting our first Security Showdown from 1–3 in the Hughes-Trigg Student Center Ballroom. Please join us to learn how to better protect yourself and the University. We will offer mini sessions on security topics, games, prizes, and much, much more. Continue reading

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