Category Archives: Tech Tips

The Best Way to Authenticate with Duo

It has been several months since the University has required Duo Two-Factor Authentication to connect to secure services like my.SMU. While there are several ways to verify your identity with Duo Security, Duo has recently published an easy-to-read, one-page guide … Continue reading

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You Can Still Use Your Phone to Check Voicemail

Although many SMU users appreciate the ability to receive missed call notifications and voice mail recordings and transcriptions via their email, several users have expressed a preference for checking voicemail “on the phone,” including those in public settings who enjoy … Continue reading

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Give Thanks for Free Stuff: OIT’s Software Offerings

The holiday season is quickly approaching! A time of travel, food, family, friends, and of course holiday shopping. If you pick up a shiny new laptop or gadget, don’t forget to install and set up all the free or discounted … Continue reading

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Social Networking and Your Personal Information

Most social networking sites have options for you to define your security or privacy settings.   At times, they may be changed or upgraded in a way that affects how your personal information is made available on the internet. To be … Continue reading

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Internet Applications, Internet Safety, and You

As more applications are run from the internet, rather than installed locally on a device, each of us needs to become more cognizant of browser security settings and internet safety practices.  The following are a few key tips for internet … Continue reading

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Do You Know How to Spot A Phish?

Phishing is a method of identity theft which requests confidential information such as usernames, account numbers, passwords, etc. by masquerading as a legitimate, trusted company.  This term typically refers to attempts through email.  However, this same type of attack can … Continue reading

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Canvas Corner: Dashboard Images, Calendar Edits, and Live Captioning

In Canvas Corner, we discuss the new features and enhancements in Canvas. This month, we will cover using images on your Dashboard, making changes to calendar events, and live captioning in conferences.

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Canvas Tips for Students: Choosing Favorite Courses

As classes get underway, you may notice that many classes are starting to fill up your Courses list in Canvas. If a particular class will not be using Canvas or if there are still classes from the previous semester showing … Continue reading

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Getting Connected at SMU

Having trouble getting connected to the SMU campus network? Here are some quick things to know: High-speed wired connections are available in all residence halls and study rooms, but your devices must be configured to obtain an IP address automatically. … Continue reading

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How to set up at TA in my.SMU

I wanted to make sure that those who are responsible for managing class scheduling in my.SMU know how to set up a TA, or Teaching Assistant, in the Instructor/Advisor table and add them to class sections. In previous years, TA … Continue reading

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