AI for Your Inbox? Improving Incoming Emails Being Marked as Junk

No SPAM or phishing emailOIT recently deployed Abnormal Security to supplement Microsoft Defender for Office 365, our primary email security (anti-spam) application. Utilizing artificial intelligence as part of the criteria to determine if a message is malicious, these applications help to eliminate emails that are unsolicited or contain threats to data security. With assistance from our end users, the AI learns to correctly identify suspicious messages by the act of users dragging and dropping false positive spam from Junk to Inbox, or vice versa for any unsolicited or unwanted messages. Other methods of strengthening the results include using the Report Message button in Outlook or forwarding messages to spam@smu.eduContinue reading AI for Your Inbox? Improving Incoming Emails Being Marked as Junk

Quick Tip: Trusting a Device in Duo

Cisco Duo Logo (2 color)With the upcoming introduction of Duo’s Verified Push to most SMU services using Duo, we’ve received some questions and concerns about having to enter a code each time you log in. Fortunately, there is an option that helps reduce the amount of times you have to enter a Verified Push code! Continue reading Quick Tip: Trusting a Device in Duo

Quick Tip: Disabling Automatic Online Meeting Links in Outlook

No Automatic Online Outlook MeetingWith Zoom and Microsoft Teams very much an integral part of our workday lives nowadays, Outlook seems to have taken a liking to adding Teams meeting links automatically on all of your meetings when you create them. Of course, not every meeting requires an online component, so this feature can become fairly annoying when you are frequently scheduling meetings. If you’d like to tell Outlook to stop adding these links automatically, here’s how to do so! Continue reading Quick Tip: Disabling Automatic Online Meeting Links in Outlook

Name That Image: 7 Examples for Raising Awareness of Accessibility

Growing up with a blind grandfather, the importance of equity for individuals with visual disabilities was constantly reinforced. During my recent interview with Dr. Jennifer Culver, Director of Academic Technology Services for Simmons School of Education and Human Development, reminded me of that significance as she shared her experience of presenting at the Peralta Equity Conference.

Hosted by the Peralta Online Equity Initiative, the 3-day conference encompassed increasing learning equity for all learners. The first day focused on Continue reading Name That Image: 7 Examples for Raising Awareness of Accessibility