Today was the day many Apple fans were waiting for, as CEO Tim Cook took to the stage in the new Steve Jobs Theater to introduce the next generation of the iPhone and Apple Watch families. The iPhone 8 and iPhone X are the latest new phones, and they both pack a lot of technical punch.
During the summer, the AV team tackled a large number of projects to refresh technology in over 116 classrooms. The list of items was presented to the Academic Technology Council last spring after gathering input from the Schools on wish list items. Towards the end of the semester, six rooms were added and funding authorized to prototype new technology in conjunction with various pedagogical styles. Continue reading OIT Updates Technology in SMU Classrooms Over the Summer
At Apple’s Wordwide Developer Conference (WWDC) this week, a new version of the iOS mobile operating system was announced for a fall release. iOS 11 brings several improvements and new features to iPhones and iPads, many of which have been long-desired by Apple fans. Continue reading iOS 11 Brings Improvements and Innovations to iDevices
As we began planning for the summer classroom upgrades, we took a more collaborative approach to the planning and design.
- Completed a full inventory of all the classrooms including researching the original installation date of the equipment.
- Categorized the rooms into three distinct types that would help guide the design of the technology.
- Met with each of the Academic Technology Service Directors to obtain a wish list of classroom upgrades and changes.
- Identified rooms from the OIT perspective that needed to be addressed based on the number of support calls and maintenance issues.
- Reviewed the full list and assigned estimated quotes for each room.
- Determined the rooms that could be completed utilizing the $500,000 allocated for Classroom Upgrades for FY18.
Working closely with the Academic Technology Service Directors and the Academic Technology Council, we have identified approximately 70 rooms to receive classroom technology upgrades this fiscal year. We are currently in the process of scheduling the rooms and finalizing bids with our vendors. The scheduling component will largely determine how many of those rooms we are able to complete over the summer months. SMU classrooms are still in such heavy use during the summer months that it leaves little time for major upgrade work.
There are a few exciting new changes that are included this year. Continue reading Classroom Technology Refreshes with New Collaboration Devices
It’s almost summertime and that means we begin the mass deployment of upgraded computers across campus. We anticipate replacing anywhere between 700-1,000 computers in the span of approximately 10 weeks. We made quite a number of changes to improve the desktop replacement process from last year. Continue reading Desktop Replacement Project to deploy over 700 new computers
Last summer, the Office of Information Technology (OIT) successfully replaced over 800 computers in a few months as part of our annual computer refresh. The OIT Install Team is ramping up for another large-scale installation project targeting approximately 1500 computers! We’re making a few changes to the process to ensure the upgrades go more smoothly this year. Continue reading OIT Ramps Up for Large Computer Refresh in 2017
Yesterday, the IT Leadership met with various faculty and staff in an open roundtable discussion. We had prepared a PowerPoint presentation outlining where we’ve been and a few strategic items on the horizon. Prior to the event, we decided that we’d much rather facilitate a conversation with the attendees and answer their questions. Of course, we had the presentation to fall back on if there weren’t questions at the IT Roundtable. Fortunately, what resulted was a candid and collaborative discussion taking the full hour and a half! Continue reading IT Roundtable Event: A Great Conversation
In the past few years, Apple has worked to integrate features from their highly successful iOS to the desktop realm. The newest version, macOS Sierra, is the most integrated version yet. The connection between the Mac desktop and Apple’s mobile devices is stronger than ever. Continue reading macOS Sierra: Apple’s New Era Operating System
Due to an unprecedented chain of events yesterday, June 29th, SMU was unable to login to Canvas for several hours. The connection between SMU and Canvas has since been restored.
These events yesterday disrupted our expected timeline, and in order to recover and move forward, access to Blackboard via courses.smu.edu has been removed 24 hours earlier than scheduled. If you need your materials off of Blackboard, please contact your academic technology director in your college, or put in a ticket at the Helpdesk.
|Direct Support Contacts:|
|James Pan||Dedman School of Law/Perkins School of Theologyfirstname.lastname@example.org||214.768.1820|
|Jeff Liew||Cox School of Businessemail@example.com||214.768.4770|
|Scott Martin||Simmons School of Educationfirstname.lastname@example.org||214.768.4864|
|Merlin Wilkerson||Lyle School of Engineeringemail@example.com||214.768.8649|
|Mousumi Tanha||Meadows School of Artsfirstname.lastname@example.org||214.768.2548|
|Michael Robertson||Dedman Collegeemail@example.com||214.768.1148|
July 1st is going to be a big day for learning management systems at SMU. There will be some significant changes to Courses.SMU as we move away from Blackboard to Canvas. As advertised throughout the 2015-2016 academic year, the following changes will take effect on June 30th.