Category Archives: Microsoft

Inside.SMU moving to SharePoint Online

OIT is  happy to announce that Inside.SMU, our on-campus collaboration tool, is moving from an onsite Microsoft SharePoint server to a Microsoft-hosted SharePoint in the Cloud service. This upgrades our SharePoint software to the latest version automatically. On top of … Continue reading

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Microsoft ending support for older browsers

Microsoft will soon stop supporting older versions of Internet Explorer and will only continue to support Internet Explorer (IE) 11 and their new Edge web browser. In fact, you may begin receiving prompts to upgrade your version of IE from … Continue reading

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How to record a greeting for a secondary extension in Unified Messaging

Some SMU users have multiple extensions assigned to their personal mailbox for Unified Messaging Voice Mail. The secondary extension could be a department number or resource phone. By default, the same voicemail message will be played for all extensions assigned to a … Continue reading

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How to reset your PIN in the new voicemail system

When enabled for our new voicemail system (Microsoft Exchange Unified Messaging, or UM), you received a notification email with a temporary PIN. This PIN allows you to access to the voicemail system. If you are a new users, you will … Continue reading

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Should You Upgrade to Windows 10?

Windows 10 has been out in the wild for about three months now. A frequent question we get here at OIT is “How is it?” and “Should I upgrade?” In the IT industry, we always like to thoroughly test things … Continue reading

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Issues with Outlook for Mac and El Capitan

Looks like another major application is having problems with Apple’s latest OS release, El Capitan. This time, the popular email client Microsoft Outlook for Mac is having difficulty with the OS. The problem identifies itself when the application tries to connect to … Continue reading

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Security Alert: Windows 10 Upgrade Scam

Microsoft is in the process of releasing their new Windows 10 Operating System. The software will be available to download free of charge. Please read carefully! There are several scams circulating around this new release.  The scammers are pretending to be … Continue reading

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Lync Becomes Skype for Business

Beginning July 29, SMU faculty and staff who use Microsoft Lync will notice changes, like new notification tones, as Lync clients are upgraded to Skype for Business. What does this mean for current Lync users? If you use Skype to … Continue reading

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“Clutter” Is Coming to the Office 365 Mailbox

In June, Microsoft Clutter, a new mailbox management feature, will be activated for all SMU mailboxes hosted by Office365 (primarily student mailboxes). Clutter learns from your actions the messages you are likely to ignore. As less important messages arrive, they … Continue reading

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Excel for Windows Tips and Shortcuts Webinar

Boosting Your Efficiency and Productivity Offered by Explore Microsoft Excel tips and shortcuts you can use every day on a Windows operating system. Join Dennis Taylor, spreadsheets expert and author, to unlock techniques for navigating, copying and pasting, … Continue reading

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