Investigating the Federal Court’s PACER System: Collaboration Improves Access

Scales of JusticeThe Deason Criminal Justice Reform Center provides service-improvement consultations to state and federal public defense providers around the nation. Recently, the Deason Center collaborated with OIT to better utilize the federal courts’ Public Access to Court Electronic Records (PACER) service. The Center needed to access and download several thousand records, as quickly and as efficiently as possible. So, they turned to OIT for help.

We had the opportunity to discuss the PACER project with Lane Duncan, Assistant Director of Integration Services in OIT, and learn about the success of this initiative.

Continue reading Investigating the Federal Court’s PACER System: Collaboration Improves Access

New Site Provides New Methods of US Government Data Access

ResearchDataGov logoData from government institutions and research can be a treasure trove for academic researchers. However, obtaining that data in a usable form hasn’t always been easy. That’s now changing with some new ways to obtain US government data from a central online portal! Continue reading New Site Provides New Methods of US Government Data Access

GlobalProtect VPN Service to End on March 20

GlobalProtect application iconIn March 2020, in preparation for remote work during the early days of the COVID-19 pandemic, GlobalProtect VPN was introduced to help handle the significantly larger need for secure connections to campus resources. GlobalProtect and our Cisco AnyConnect VPN played a significant role in streamlining campus operations’ sudden and unexpected closure. As we begin 2023, VPN service usage has gradually decreased to near pre-pandemic levels. Because of this, and to simplify the management of VPN platforms, GlobalProtect service will be discontinued on March 20, 2023, and Cisco AnyConnect will once again be our sole VPN client. Continue reading GlobalProtect VPN Service to End on March 20

SMU Infrastructure Improvements Continue

eroySMU Wireless LogoIn mid-December, the OIT infrastructure team worked to add additional wireless access points in Dallas Hall. Their efforts aid SMU in providing better wireless performance for high-density areas. The building previously had 28 wireless access points and now contains over 60. These technical improvements also enhanced Wi-Fi connections in larger classrooms. Continue reading SMU Infrastructure Improvements Continue