Box to end support for older tools with TLS 1.0

BoxAs Box works to improve their user experience, that sometimes means removing older functionality to make room for new features. In order to maintain the highest security standards, promote the safety of our data, and align with industry-wide best practices, Box will disable the use of Transport Layer Security (TLS) 1.0 across all Box services on June 25, 2018. After this date, TLS 1.1 or higher (TLS 1.1+) must be used. This means if you are using an older web browser, Box application, or 3rd party applications that do not support TLS 1.1+, you will not be able to access Box. Continue reading Box to end support for older tools with TLS 1.0

CrashPlan Pro Deployment Expanding in 2018

CrashPlan ProCrashplanSMU’s enterprise desktop backup solution, has been available for faculty/staff computers for several years on an opt-in basis.  Employees who wished to enable the backup system were required to install the software from the LANDesk/Ivanti software portal and sign in to trigger the backup process. The Opt-in process will be moving to an automated solution. Continue reading CrashPlan Pro Deployment Expanding in 2018

IT Help Desk launches new Knowledge Base

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KBit

We have all had it happen. It is minutes after the IT Help Desk has closed for the day and something happens with your computer – WiFi has stopped, you are having issues with your password, or you have some other puzzling question that you just want answered.   If only there was a way to easily find the answer yourself and take care of it. Well, now there is – The OIT Knowledge Base! Continue reading IT Help Desk launches new Knowledge Base

Security Site Update Kicks Off OIT Web Refresh Project

This week, the Office of Information Technology (OIT) launched an updated site for Information Security at smu.edu/infosec. The site received a new look, new content, easier navigation, and is now more mobile friendly. The new Information Technology site makes it easy to educate yourself about security threats, quickly find security policies, protect your devices with OIT services, and report security incidents or lost devices.

Information Security at SMU
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Information Security at SMU
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Continue reading Security Site Update Kicks Off OIT Web Refresh Project

Graduates have until June 30 to become Microsoft Office Certified for FREE

SMU Graduates, did you know you could earn a Microsoft Office Certification for free to help you stand out in the job market?

SMU’s Office of Information Technology is providing access to the 2016 Microsoft Office Specialist Exams for free to graduating seniors until June 30, 2018. Graduates may certify in any of the Office applications on-campus through IT Training on a first-come-first-served basis as a limited number of exam vouchers and practice materials are available. Continue reading Graduates have until June 30 to become Microsoft Office Certified for FREE

CylancePROTECT now safeguards your home computers

CylancePROTECT Home EditionSMU is pleased to introduce a new employee benefit to help you safeguard your family’s personal devices from malware, ransomware, and other cyber-attacks. We have partnered with Cylance® to protect our corporate devices, and as part of our steadfast commitment to information security, we are now happy to offer employees exclusive access to the same caliber of anti-malware/antivirus protection for up to 10 of your family’s devices (Windows and macOS supported) through Cylance’s Employee Purchase Program. For less than the cost of a Grande Iced Coffee, you can protect your home computer for a month from malware and viruses.  Continue reading CylancePROTECT now safeguards your home computers

The end to 32-bit macOS software is coming

32-bit app is not optimized warningAfter updating your Mac to macOS High Sierra 10.13.4, you may have noticed a new alert when launching older apps. When you launch one of these 32-bit applications, your system will warn you that it is “not optimized” for macOS. If you click Okay, the application will continue to run as normal – for now – but there might be issues in the future. Continue reading The end to 32-bit macOS software is coming

Latest Microsoft Certified Master Excels in Job Market

Cox MBA Candidate Julia BrooksJulia Brooks was a consultant for six years before returning to school to earn her MBA at the Cox School of Business. She was already well-versed in Microsoft Office, and her hard work has paid off as she has accepted an offer of employment from JP Morgan Chase last fall! Continue reading Latest Microsoft Certified Master Excels in Job Market

Stay Sharp – Join the IT Brain Challenge!

Mr. Brain ChallengeJoin the IT Brain Challenge and earn 250 Wellpower points just by completing one course on smu.edu/lynda between April 16 to May 18.

To Participate in the IT Brain Challenge:

  1. Visit smu.edu/lynda
  2. Choose a topic
  3. Select a course
  4. Complete one course by May 18, 2018
  5. Earn 250 Wellness points!

Continue reading Stay Sharp – Join the IT Brain Challenge!