Students, join us on January 24th to celebrate Lynda (dot-com) Weinman’s birthday!
Next Wednesday, January 24, 2018, from 11 a.m. to 1 p.m. come by the Collaborative Commons (adjacent to Starbucks) in Fondren Library to enjoy cake, giveaways, and find out about all of the knowledge that Lynda.com has to offer. Continue reading Lynda Birthday Bash Returns January 24th
UPDATE 01/08/2017: The Sitecore Update was rolled back to the previous version due to performance issues. The Web Team is working with the vendor to investigate the issue and The upgrade will be rescheduled for a later date.
On Monday, January 8, 2017, OIT will be upgrading the Sitecore Web Content System to version 8.2.5. The authoring environment will be unavailable from Friday, January 5, 2018, starting at 8 p.m. CST to Monday, January 8, 2018, at 12 p.m. CST. Continue reading Sitecore to be Upgraded Starting on January 5, 2018
As the year comes to a close, we can look back over a year of great progress for OIT and the University as a whole. Over the Winter break, OIT’s work will continue on projects to enhance systems and services geared towards the success of the campus community. In this summary, we would like to present to you some of the major projects that have been achieved this year as well as the initiatives that are still being worked on now and in the coming year. Continue reading OIT Winter Project Roundup 2017
Starting December 14, 2017, the IT Help Desk will move to Winter hours. Our weekday hours will be 8 a.m. – 6 p.m. and the IT Help Desk will be closed on weekends until the weekend of January 20, 2018. Continue reading IT Help Desk Winter Hours 2017–2018
Have a course this semester that requires Microsoft Excel or SAS? Students are eligible to download SAS, SAS JMP, and Mathematica free of charge under our campus agreement. Starting in Spring 2018, the IT Help Desk will provide a more convenient way for students to request help installing essential software on their personal computers. Continue reading Coming Soon: Boot Camp & SAS Installation by Appointment
SMU’s Microsoft Office Certification pilot program, which was announced late September, has proved to be quite successful in a short period. In approximately ten weeks, 88 participants achieved 93 Microsoft Office Specialist certifications. Although December exams are still in flight, over 160 certifications have been issued to date with Microsoft Excel comprising 75% of the exams completed through November. Continue reading Fall 2017 Office Certification Pilot Progress Report
System updates can certainly be a hassle, but they are essential to the security and reliability of computers across campus. One particular point of frustration is having to restart your computer for some updates to be applied properly. OIT has made a few tweaks to our computer inventory and management software, LANDesk, to ensure that individuals are notified when a restart is necessary for patch installation.
Continue reading LANDesk Client Upgrade Improves System Update Processes
If your SMU-owned computer has recently alerted you that your Adobe license is expiring, don’t fret! Last week, the enterprise Adobe license key expired. Prior to the expiration date, a task was sent out via LANDesk to update the license key behind the scenes. This was successful for a large percentage of the clients. However, there are a number of individuals reporting issues with Adobe software on their SMU computers. We have a quick fix for you to get your Adobe Acrobat, Adobe Photoshop, or other Adobe applications up and running again. Continue reading Quick Fix: Updating Adobe Licenses on SMU Computers
The Microsoft Office Specialist (MOS) Certification pilot program has been a great success, and a Lyle student has just reached the ultimate milestone by achieving Microsoft Office Master status!
Continue reading MOS Cert Pilot Program Gets First Certified Master
DoubleMap, the real-time shuttle tracking service, is now available for the SMU Express (768) and Museum Express (743) shuttles. You can easily track the SMU shuttles via the SMU DoubleMap website at smu.doublemap.com or with the free DoubleMap mobile apps. Continue reading Track the SMU Express Shuttle with the new DoubleMap App