Author Archives: Zach Peterson

About Zach Peterson

BF-ITS(UserServ)

Inside.SMU moving to SharePoint Online

OIT is  happy to announce that Inside.SMU, our on-campus collaboration tool, is moving from an onsite Microsoft SharePoint server to a Microsoft-hosted SharePoint in the Cloud service. This upgrades our SharePoint software to the latest version automatically. On top of … Continue reading

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Connecting Box.SMU and Linux

If you are primarily a Linux user and have started using Box.SMU, you’ve probably noticed that the incredibly useful Box Sync application is not available for Linux. Don’t worry, there is an out-of-the-Box solution for Linux users. While it isn’t … Continue reading

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Holiday Help? Information About the Coming Break

As the winter holidays approach, everyone is gearing up to take well-deserved rest and time with their friends and family. During the winter break OIT will be closed; therefore tickets and e-mails will not be processed as they normally are … Continue reading

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New Embedded Support Model Brings Improved Support to Campus

As part of the OE2C initiative this past year, OIT has been working to increase the quality and efficiency of customer service. One method adopted was to make support staff more accessible to the University community. A new structure has … Continue reading

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Lynda.com’s New Course Page: What to Expect

As you may have heard, SMU recently began offering full Lynda.com access for all students faculty and staff. Already, hundreds of you have logged on and began learning new things! As Lynda.com continues to improve, they have recently announced that … Continue reading

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Should You Upgrade to Windows 10?

Windows 10 has been out in the wild for about three months now. A frequent question we get here at OIT is “How is it?” and “Should I upgrade?” In the IT industry, we always like to thoroughly test things … Continue reading

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Protect Yourself: Methods to Protect your SMU Accounts and Data

We’ve all been there. After a long busy day in classes you rush to print out that big project at the library. Your class is just five minutes away, so you rush away without logging off of the public computer. … Continue reading

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Get it Together: Conquering the To-Do List

As finals quickly approach, it can be a real pain to keep all of your tasks, both personal and school-related, organized and on their way to completion. Sometimes, things fall through the cracks and throw your life into chaos. Everyone … Continue reading

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Office 2016 for Mac is Coming!

Mac users seem to have been forgotten by Microsoft Office developers since the last version was released in 2010. However, the folks in Redmond have finally announced that a new version of Office is on the way! Office 2016 is … Continue reading

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Free & Easy Cloud Backup Solutions

As each semester comes to a close, I like to take stock of all of the documents I’ve written over the last few months and make sure they are backed up. There are plenty of options available to backup and … Continue reading

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