Author Archives: Zach Peterson

About Zach Peterson

BF-ITS(UserServ)

Unified Messaging: Your New Voicemail System

In this webinar, learn more about the new voicemail system. Discover all of the new features Microsoft Unified Messaging brings to SMU! View the webinar after the break.

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Elevating Inside.SMU to SharePoint in the Cloud

As part of OIT’s efforts to improve services across campus, Inside.SMU, our internal collaboration platform, will be moved to Microsoft’s SharePoint in the Cloud service. This change allows us to offer the latest version of SharePoint (the underlying software that ran Inside.SMU) to … Continue reading

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lyndaCampus Adoption on Campus Increases

When we at OIT introduced lyndaCampus in late 2015, we were excited to begin offering a new way to learn about all kinds of business and creative skills and software. Turns out, you were just as excited! As of April 1, … Continue reading

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Inside.SMU moving to SharePoint Online

OIT is  happy to announce that Inside.SMU, our on-campus collaboration tool, is moving from an onsite Microsoft SharePoint server to a Microsoft-hosted SharePoint in the Cloud service. This upgrades our SharePoint software to the latest version automatically. On top of … Continue reading

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Winter Break Brings New Classroom Upgrades to Campus

During the winter break, our Classroom Support team was hard at work to make sure classrooms in need of technology upgrades were ready for the new semester. As semesters go by, heavily used equipment becomes less reliable and older technology … Continue reading

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Connecting Box.SMU and Linux

If you are primarily a Linux user and have started using Box.SMU, you’ve probably noticed that the incredibly useful Box Sync application is not available for Linux. Don’t worry, there is an out-of-the-Box solution for Linux users. While it isn’t … Continue reading

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Holiday Help? Information About the Coming Break

As the winter holidays approach, everyone is gearing up to take well-deserved rest and time with their friends and family. During the winter break OIT will be closed; therefore tickets and e-mails will not be processed as they normally are … Continue reading

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New Embedded Support Model Brings Improved Support to Campus

As part of the OE2C initiative this past year, OIT has been working to increase the quality and efficiency of customer service. One method adopted was to make support staff more accessible to the University community. A new structure has … Continue reading

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Lynda.com’s New Course Page: What to Expect

As you may have heard, SMU recently began offering full Lynda.com access for all students faculty and staff. Already, hundreds of you have logged on and began learning new things! As Lynda.com continues to improve, they have recently announced that … Continue reading

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Should You Upgrade to Windows 10?

Windows 10 has been out in the wild for about three months now. A frequent question we get here at OIT is “How is it?” and “Should I upgrade?” In the IT industry, we always like to thoroughly test things … Continue reading

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