Quick Tip: Change Email Notification Settings in Wiki.SMU

A recent upgrade of the Wiki.SMU system has introduced helpful new features to the platform. However, some features can get a little annoying. One of these is the daily email for “Recommended Updates” where Wiki.SMU sends you a report on recently updated articles. Continue reading Quick Tip: Change Email Notification Settings in Wiki.SMU

New Year, Like-New PC! Cleaning your PC for 2018

As we all return to our work and studies in this new year, it’s always a good idea to take a step back and see if there is any way to make things easier on yourself in 2018. If your computer hasn’t been making things easy on you lately, here are a few tips on getting your system ready for the year ahead.

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Fall 2017 Office Certification Pilot Progress Report

Get Certified with MOS CertificationSMU’s Microsoft Office Certification pilot program, which was announced late September, has proved to be quite successful in a short period. In approximately ten weeks, 88 participants achieved 93 Microsoft Office Specialist certifications. Although December exams are still in flight, over 160 certifications have been issued to date with Microsoft Excel comprising 75% of the exams completed through November. Continue reading Fall 2017 Office Certification Pilot Progress Report

LANDesk Client Upgrade Improves System Update Processes

LANDesk LogoSystem updates can certainly be a hassle, but they are essential to the security and reliability of computers across campus. One particular point of frustration is having to restart your computer for some updates to be applied properly. OIT has made a few tweaks to our computer inventory and management software, LANDesk, to ensure that individuals are notified when a restart is necessary for patch installation.

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Quick Fix: Updating Adobe Licenses on SMU Computers

Adobe LogoIf your SMU-owned computer has recently alerted you that your Adobe license is expiring, don’t fret! Last week, the enterprise Adobe license key expired.  Prior to the expiration date, a task was sent out via LANDesk to update the license key behind the scenes. This was successful for a large percentage of the clients. However, there are a number of individuals reporting issues with Adobe software on their SMU computers. We have a quick fix for you to get your Adobe Acrobat, Adobe Photoshop, or other Adobe applications up and running again. Continue reading Quick Fix: Updating Adobe Licenses on SMU Computers

Staff Utilizes Microsoft Office Certification to Sharpen Skills

Microsoft Office Specialist LogoAs our Microsoft Office Specialist Certification Pilot Program moves along, we’re meeting all kind of interesting students, faculty, and staff members who are using Office in many different ways. One example is staff member Jie Sun, who works as an Academic Data Analyst in the Dean’s Office at Dedman College. Jie has just recently earned his Excel Expert certification and is working on obtaining certifications for all of the other Office programs! Continue reading Staff Utilizes Microsoft Office Certification to Sharpen Skills

Legendary Free Audio Editor Gets an Upgrade: Audacity 2.2.0

Audacity LogoIf you’ve ever needed to find a program to edit audio on your computer, you’ve probably stumbled on Audacity in your Internet travels. Audacity has been around for almost twenty years, and the team that maintains the software just announced a significant upgrade! Continue reading Legendary Free Audio Editor Gets an Upgrade: Audacity 2.2.0