It is now that time of the semester when things get hectic! This time is filled with even more studying, exams, and sometimes those big projects. As your workload gets busier this time of year, large projects can appear especially daunting.
Thankfully, there are resources that can help you keep your projects organized and on track! Continue reading Get Your Projects into Shape with OneNote
Today is the day. April 11, 2017 is the day that Microsoft officially ends support for the beleaguered Windows Vista operating system. First released in 2007, mainstream support for Vista ended five years ago. Now, all support has ended and it moves to the big hard drive in the sky. Continue reading Vista’s Out, Creator’s Update is In
CrashPlan Pro has been available for primary SMU-owned computers for faculty and staff since 2013. When hardware or software has failed, CrashPlan has saved many of our community members from losing their critical data. OIT is pleased to report that the new version of CrashPlan Pro will provide the same reliable backup service while simplifying the user interface to make file restoration and management even easier. Continue reading CrashPlan Pro: What to Expect in Version 5
As faculty and staff mailboxes are upgraded to Exchange 2016, you will notice that your webmail client will look drastically different. While the old Outlook Web Access from Exchange 2010 didn’t always work well on different web browsers, the new webmail interface plays nicely with all browsers and has lots of improved features to make managing your e-mail less of a headache.
Read on to find out more about your new webmail!
Continue reading What’s New in Exchange 2016 Webmail
If you manage or edit a web page within SMU’s Sitecore content management system, you may not know that there is a powerful feature that can be used to collect information from your page’s visitors.
Sitecore Forms allow you to create forms that can be filled out by a visitor to your page. Once submitted, the data can be sent to you via e-mail or placed in a database. Say goodbye to third-party forms that don’t match your site’s design and take visitors away from your pages! Forms can be used to obtain information for a mailing list, collect registrations for an event, or any other use you see fit.
For more information on how to get started creating forms for your Sitecore pages, stop by our wiki to see introductory videos and documentation. Here’s an example of the videos you can take advantage of:
As always, you can also give the IT Help Desk a call at 214-768-4357 if you need a helping hand.
The IT Help Desk has received a few issues recently from faculty and students regarding the Lockdown Browser used for secure testing. The version they have downloaded is either the generic one from Respondus or even from another institution.
SMU has its own specific version of Lockdown Browser that takes you to SMU’s Canvas page automatically. This is the browser you should download to take Lockdown quizzes. You can download it by clicking here.
Once installed, opening this version of the browser will direct you to our Canvas service and allow you to take your secured quizzes. If you have any questions, let us know at email@example.com or 214-768-4357.
Whether you work in an office, a classroom, or a study room, meetings can take up a lot of your time. Video conferencing solutions have been around for many years and have helped make meetings less of a production and more about getting things done.
SMU now offers video conference services to all students, faculty, and staff with Zoom! Instead of having to go to a special room with confusing specialty hardware; anyone with a laptop, smartphone, or tablet can start or join a meeting with anyone in the world. You can also share your computer screen for presentations and chat via text, audio, or video with your attendees.
Getting started is super easy. Just head to smu.edu/zoom and click the log in button! Once there, you can download Zoom’s software to your computer or mobile device and start meeting. If you need any pointers on how to get started, Zoom provides excellent documents and videos to help.
So next time you need to organize a business meeting, study group, or online presentation, give Zoom a try!
The Spring 2017 semester is fully upon us, and this time is always busy with activity. From finding your new classes to sorting through all of your freshly printed syllabi, it’s a time of fresh starts. Your computer may need a fresh start, too!
As the days, weeks, assignments, and lectures roll by, your computer may not be as snappy and responsive as you’re used to. Here are a few tips on how you can keep your computer in tip-top shape for the new year. Continue reading Freshen Up Your PC for a Fresh Semester
Students, join us on January 24th to celebrate Lynda (dot-com) Weinman’s birthday!
Next Tuesday, come by the Collaborative Commons (adjacent to Starbucks) in Fondren Library to enjoy cake, Lynda.com giveaways, and demonstrations showcasing all of the knowledge that Lynda.com has to offer. As part of our festivities, you can stop by Fondren Library East 109 Classroom in the Prothro Learning Commons and check out these Lynda courses: Continue reading Lynda Birthday Bash on January 24th
At OIT we always recommend that you be careful when installing extensions and plugins for your web browser. This morning we received a warning from our friends at Canvas to let us know about a new Chrome extension, OneClass, that behaves suspiciously. Here’s what they had to say:
The “OneClass” Chrome extension behaves like malware. It can affect users of several LMSs, including Canvas. OneClass is not affiliated with Instructure [Canvas] in any way.
When a user installs the OneClass Chrome extension, it asks for permission to “read and change all your data on websites you visit.” If a user grants this permission, the plugin places a button in the user’s LMS (Canvas or other) labeled “Invite your classmates to OneClass.” If the user clicks this button, OneClass sends messages to all of the other users enrolled in the course via the LMS’s messaging system (for Canvas, that’s Conversations).
Instructure, the parent company of Canvas, recommends that you do not install this OneClass plugin. If you ever see something suspicious in your web browser or have a question regarding browser add-ons, let the IT Help Desk know at firstname.lastname@example.org or 214-768-4357.