Author Archives: Ian Aberle

About Ian Aberle


New Summer IT Training Offerings

Two new full-day Canvas Boot Camps, the new Sitecore 8.1 classes, and Using Appspace for Campus Signage are just some of the offerings for summertime learning.

Posted in Training | Tagged , , , , | Leave a comment

Summertime Learning with Lynda

Summer offers the perfect time to enrich yourself with some summertime learning. With lyndaCampus, you have access to the leading online learning platform that helps anyone learn business, software, technology and creative skills to achieve personal and professional goals. Here … Continue reading

Posted in Macintosh, Tech Tips, Training, Windows | Tagged , | Leave a comment

Sitecore Upgrade on June 20

On June 20th, we will be upgrading the Sitecore server to version 8.1. Due to the update process, the Sitecore authoring environment,, will be unavailable for the entire day starting at 7 AM. The public-facing environment of will … Continue reading

Posted in Announcement, Software Updates | Tagged , , | Leave a comment

End of support for QuickTime for Windows

Recently it was announced that Apple will no longer offer patches and will end support for QuickTime for Windows, their multimedia software package for the Microsoft OS. This move came about shortly after several vulnerabilities were detected in the software. … Continue reading

Posted in Announcement, Security Awareness, Windows | Tagged , , , | Leave a comment

Issues with Documents in AdminImages

The Help Desk has received a few reports of users having trouble linking documents in AdminImages.SMU. Over the weekend, a PeopleSoft PeopleTools update was applied. The update changed how linking pages are built. Most application plans were corrected by the … Continue reading

Posted in Tech Tips | Tagged | Leave a comment

Change Vimeo’s privacy settings & embed video defaults.

Vimeo a useful tool for sharing videos and presentations, but sometimes you need to restrict the access for those video by changing Vimeo’s privacy settings and how those videos can be embedded. You can even create a default preset to … Continue reading

Posted in Tech Tips | Tagged , , , , | Leave a comment

GoToMeeting Discontinued. Webinars Available on Zoom.

Important update about GoToMeeting Effective immediately, users of GoToMeeting will need to transition any scheduled conferences to our new video and web conferencing service, Zoom. This transition is due to a technical error with GoToMeeting forcing us to transition to … Continue reading

Posted in Announcement | Tagged , , | Leave a comment

Phishing Alert: Help Desk Server Maintenance

Another phishing email just hit a number of SMU email addresses.  The message asks you to sign in to the Help Desk server for maintenance. It is sent from an address that is listed as the “Mailbox Helpdesk”. This is not … Continue reading

Posted in Security Awareness | Tagged | Leave a comment

Locker.SMU Migration Update

The initial stage of migrating the documents from Locker Org space to the new Organization space on Box is complete. Over the next few days, several OIT staff will configure the various folders in Box and begin assigning permissions to … Continue reading

Posted in Box, Inside.SMU | Tagged , , | Leave a comment

Sitecore 8.1 Upgrade Update

Since the release of our current version of Sitecore in 2008, Sitecore has grown from a platform that provides simple web experiences to one that enables users to become truly engaged with their customers. The upgrade to Sitecore v8.1 comes … Continue reading

Posted in Web Publishing | Tagged , , | Leave a comment