Appspace Upgrade & “What’s New” Webinar Coming Soon

Starting at 9 a.m. on July 23, 2018, the server for the campus digital signage, appspace.smu.edu, will be updated to the current version of Appspace for on-premises environments. Content on the digital signage will not be able to be modified during the server upgrade. The upgrade is expected to be complete by Noon.

What’s New in Appspace

While not much will change with your day-to-day use of Appspace, we will be hosting a webinar covering What’s New in Appspace 6 on July 23, 2018, at 3 p.m. You can register for the webinar by going to smu.zoom.us/webinar/register/WN_nzCiLfrVSkSCNPSExEWDRg or clicking the link below.

Register Now

For more information about the update, please see Campus digital signage server to be updated this summer on the IT Connect blog.

If you have any questions about using Appspace, please feel free to contact the IT Help Desk at 214.768.HELP (4357) or help@smu.edu.

Box to end support for older tools with TLS 1.0

BoxAs Box works to improve their user experience, that sometimes means removing older functionality to make room for new features. In order to maintain the highest security standards, promote the safety of our data, and align with industry-wide best practices, Box will disable the use of Transport Layer Security (TLS) 1.0 across all Box services on June 25, 2018. After this date, TLS 1.1 or higher (TLS 1.1+) must be used. This means if you are using an older web browser, Box application, or 3rd party applications that do not support TLS 1.1+, you will not be able to access Box. Continue reading Box to end support for older tools with TLS 1.0

IT Help Desk launches new Knowledge Base

kbit
KBit

We have all had it happen. It is minutes after the IT Help Desk has closed for the day and something happens with your computer – WiFi has stopped, you are having issues with your password, or you have some other puzzling question that you just want answered.   If only there was a way to easily find the answer yourself and take care of it. Well, now there is – The OIT Knowledge Base! Continue reading IT Help Desk launches new Knowledge Base

Campus digital signage server to be updated this summer

Appspace logoOIT is currently upgrading the campus digital signage server to the latest on-premise release, Appspace 6.3. The update will enable some new features like Cards, Channels, and new content libraries. Over the next couple of weeks, we will be recruiting users of the digital signage system to test the upgrade before deploying to the rest of the campus in July. If you are interested in being a tester, please send an email to Ian Aberle at iaberle@smu.edu. Continue reading Campus digital signage server to be updated this summer

Get Microsoft Certified This Summer!

Get Certified!During the recent SMU Staff Association picnic many of our staff expressed an interest to participate in the Microsoft Office Specialist Certification [Pilot] program. Continually, we hear, “But, I need someone to do this with…” While much of the program is self-study we thought we’d provide a collaborative opportunity to help you boost your learning and get certified! Continue reading Get Microsoft Certified This Summer!

Graduates have until June 30 to become Microsoft Office Certified for FREE

SMU Graduates, did you know you could earn a Microsoft Office Certification for free to help you stand out in the job market?

SMU’s Office of Information Technology is providing access to the 2016 Microsoft Office Specialist Exams for free to graduating seniors until June 30, 2018. Graduates may certify in any of the Office applications on-campus through IT Training on a first-come-first-served basis as a limited number of exam vouchers and practice materials are available. Continue reading Graduates have until June 30 to become Microsoft Office Certified for FREE

The end to 32-bit macOS software is coming

32-bit app is not optimized warningAfter updating your Mac to macOS High Sierra 10.13.4, you may have noticed a new alert when launching older apps. When you launch one of these 32-bit applications, your system will warn you that it is “not optimized” for macOS. If you click Okay, the application will continue to run as normal – for now – but there might be issues in the future. Continue reading The end to 32-bit macOS software is coming

Spring 2018 Security Report Now Available

OIT Spring 2018 Security Report

Our Spring 2018 edition of the OIT Security Report is now available to the SMU community. In this edition, we show you how you can use Cylance at home, discuss the death of privacy, see how new technologies in the SMU PD command center are helping to keep the campus safe, plus more advice from Ms. Security.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Stay Sharp – Join the IT Brain Challenge!

Mr. Brain ChallengeJoin the IT Brain Challenge and earn 250 Wellpower points just by completing one course on smu.edu/lynda between April 16 to May 18.

To Participate in the IT Brain Challenge:

  1. Visit smu.edu/lynda
  2. Choose a topic
  3. Select a course
  4. Complete one course by May 18, 2018
  5. Earn 250 Wellness points!

Continue reading Stay Sharp – Join the IT Brain Challenge!

OIT Technology News: Spring 2018 Summary

OIT Technology News
In this edition of OIT’s Technology News, we highlight the results of the 2017 Student Technology Needs Assessment, how machine learning is defending campus systems, the positive impact of Microsoft Certifications for staff, protecting yourself from hard drive failure with CrashPlan Pro, plus much more. Continue reading OIT Technology News: Spring 2018 Summary