2017 OIT Classroom Summary Report Now Available

2017 OIT Classroom Summery Report Cover
Our 2017 edition of the OIT Classroom Summary Report is now available to the SMU community. In this edition, we discuss the recent classroom updates, new features in the high-tech prototype classrooms, classroom automation, plus emergency assistance and training for the classrooms.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

Fall 2017 Security Report Now Available

OITSecurity Awareness Report: Fall 2017

Our Fall 2017 edition of the OIT Security Report is now available to the SMU community. In this edition, we discuss cyber hygiene and the Internet of things, introduce a new “Ask Ms. Security” column, plus see how to spot fake news.

To access the report, click the link below.

View Report

Authenticating to Box@SMU is required before viewing or downloading the report.
This report is confidential and not intended for distribution outside the University.

2017 Student Technology Needs Assessment Now Available

SurveyAcademic Technology Services is currently soliciting feedback on the services and support offered by SMU’s Office of Information Technology (OIT) to students.  They are asking undergraduate and graduate student to take a few minutes to complete the survey for the second annual Student Technology Needs Assessment. The input gained from the questionnaire will help OIT to improve existing services and support, and create new technology initiatives. Continue reading 2017 Student Technology Needs Assessment Now Available

Upcoming Sitecore Clinics and Training

Sitecore

We had a terrific turn out for our Sitecore Basics class. If you still have questions, please join us for one of our Sitecore Clinic this week.

Are you a more advanced user of Sitecore looking to add buttons, widgets, and a little flair to your pages? We will have an Advanced Sitecore class in November. Continue reading Upcoming Sitecore Clinics and Training

OIT Announces Microsoft Office Specialist Certification Pilot

Get Certified with MOS CertificationGet Certified!

During the 2017–2018 academic year, SMU’s Office of Information Technology will be providing access to the Microsoft Office Specialist Exam for free to current students and benefit-eligible staff and faculty meeting the parameters of the Microsoft Office Specialist Certification Pilot program. Certification exams will be taken on campus through IT Training on a first-come-first-served basis as a limited number of exam vouchers are available. Continue reading OIT Announces Microsoft Office Specialist Certification Pilot

A Warning about Exchange Email and iOS 11

Update: This issue has been corrected with the iOS 11.0.1 update. To fix the issue, update to iOS 11.0.1 or later.

Apple has published a notice about sending an email with the new iOS 11 and an Outlook.com or Exchange email account. As SMU uses Exchange and Office 365 for email, we are asking the SMU Community to delay installing the latest OS on your mobile device until an update is available.

The original notice from Apple is below: Continue reading A Warning about Exchange Email and iOS 11

SMU ID or TollTag Required for SMU Parking Lots & Centers

SMU NTTA TollTagLast Spring, the Office of Information Technology and Parking and ID Card Services partnered to add TollTag entry for parking gates as an easier and quicker alternative to swiping your SMU ID Card to gain access. This week, SMU Buildings and Roads announced that starting on Monday, August 28, 2017, this system and a new touch-to-enter method using your SMU ID Card will be the only ways to get into the parking centers.

The original notice from SMU Buildings and Roads is below: Continue reading SMU ID or TollTag Required for SMU Parking Lots & Centers

Dr. Michael H. Hites to lead OIT into Second Century

Dr. Michael H. HitesThis summer, Dr. Michael H. Hites, an executive with 17 years of experience leading large-scale computing operations for university-based research and innovation, joined OIT as SMU’s Chief Information Officer. In addition to leading OIT, Hites will oversee the University’s high-performance computing initiatives, including the ManeFrame II supercomputer: SMU’s fourth-generation upgrade ranks among the top academic supercomputers in the nation.  Continue reading Dr. Michael H. Hites to lead OIT into Second Century

Electrical Service Shutdown to Impact Networking on August 17, 2017

Buildings impacted by shutdownSMU Buildings and Roads has circulated a notice that electrical service will be shut off to several campus buildings as a part of campus construction activities. The shutdown will begin on Thursday, August 17, 2017, starting approximately at 8 p.m. and is expected to be completed by 6 a.m. Offices in these buildings should remember to shut down computers and printers before the electrical service being shut off.

The original notice from SMU Buildings and Roads is below: Continue reading Electrical Service Shutdown to Impact Networking on August 17, 2017