Connecting you to the latest training, service information and IT updates for SMU.
Author: Ian Aberle
Ian Aberle is the IT Communications Specialist and Trainer for the Office of Information Technology (OIT) at Southern Methodist University (SMU). He started at SMU in 1996 and for much of his career at the University had managed the SMU STAR Program before joining the Training & Communications Team in 2015. In his free time, Ian enjoys photography and road trips with his family. You can see examples of when the two collide at http://ianaberle.com.
Starting at 9 a.m. on July 23, 2018, the server for the campus digital signage, appspace.smu.edu, will be updated to the current version of Appspace for on-premises environments. Content on the digital signage will not be able to be modified during the server upgrade. The upgrade is expected to be complete by Noon.
What’s New in Appspace
While not much will change with your day-to-day use of Appspace, we will be hosting a webinar covering What’s New in Appspace 6 on July 23, 2018, at 3 p.m. You can register for the webinar by going to smu.zoom.us/webinar/register/WN_nzCiLfrVSkSCNPSExEWDRg or clicking the link below.
As Box works to improve their user experience, that sometimes means removing older functionality to make room for new features. In order to maintain the highest security standards, promote the safety of our data, and align with industry-wide best practices, Box will disable the use of Transport Layer Security (TLS) 1.0 across all Box services on June 25, 2018. After this date, TLS 1.1 or higher (TLS 1.1+) must be used. This means if you are using an older web browser, Box application, or 3rd party applications that do not support TLS 1.1+, you will not be able to access Box. Continue reading Box to end support for older tools with TLS 1.0
We have all had it happen. It is minutes after the IT Help Desk has closed for the day and something happens with your computer – WiFi has stopped, you are having issues with your password, or you have some other puzzling question that you just want answered. If only there was a way to easily find the answer yourself and take care of it. Well, now there is – The OIT Knowledge Base! Continue reading IT Help Desk launches new Knowledge Base
OIT is currently upgrading the campus digital signage server to the latest on-premise release, Appspace 6.3. The update will enable some new features like Cards, Channels, and new content libraries. Over the next couple of weeks, we will be recruiting users of the digital signage system to test the upgrade before deploying to the rest of the campus in July. If you are interested in being a tester, please send an email to Ian Aberle at email@example.com. Continue reading Campus digital signage server to be updated this summer
After updating your Mac to macOS High Sierra 10.13.4, you may have noticed a new alert when launching older apps. When you launch one of these 32-bit applications, your system will warn you that it is “not optimized” for macOS. If you click Okay, the application will continue to run as normal – for now – but there might be issues in the future. Continue reading The end to 32-bit macOS software is coming
Our Spring 2018 edition of the OIT Security Report is now available to the SMU community. In this edition, we show you how you can use Cylance at home, discuss the death of privacy, see how new technologies in the SMU PD command center are helping to keep the campus safe, plus more advice from Ms. Security.
In this edition of OIT’s Technology News, we highlight the results of the 2017 Student Technology Needs Assessment, how machine learning is defending campus systems, the positive impact of Microsoft Certifications for staff, protecting yourself from hard drive failure with CrashPlan Pro, plus much more. Continue reading OIT Technology News: Spring 2018 Summary