Author Archives: Ian Aberle

About Ian Aberle

BF-ITS(UserServ)

GoToMeeting Discontinued. Webinars Available on Zoom.

Important update about GoToMeeting Effective immediately, users of GoToMeeting will need to transition any scheduled conferences to our new video and web conferencing service, Zoom. This transition is due to a technical error with GoToMeeting forcing us to transition to … Continue reading

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Phishing Alert: Help Desk Server Maintenance

Another phishing email just hit a number of SMU email addresses.  The message asks you to sign in to the Help Desk server for maintenance. It is sent from an address that is listed as the “Mailbox Helpdesk”. This is not … Continue reading

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Locker.SMU Migration Update

The initial stage of migrating the documents from Locker Org space to the new Organization space on Box is complete. Over the next few days, several OIT staff will configure the various folders in Box and begin assigning permissions to … Continue reading

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Sitecore 8.1 Upgrade Update

Since the release of our current version of Sitecore in 2008, Sitecore has grown from a platform that provides simple web experiences to one that enables users to become truly engaged with their customers. The upgrade to Sitecore v8.1 comes … Continue reading

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Appspace upgrade is nearly complete.

This month, OIT upgraded the Appspace (formerly Nexus) software that runs the various digital displays on campus. The vendor has installed our digital signage solution on a more robust server with the latest version of Appspace. The vendor also provided … Continue reading

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IT Training: Canvas, Sitecore 8.1, and a contest for staff

  New Canvas trainings Now that Blackboard is no longer an option, get up and running with the Canvas Learning Management System (LMS). These walk-in sessions will introduce you to the Canvas interface, creating course content, customizing your course’s look … Continue reading

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Phishing Alert: Updated Mail Servers

We have received several reports of another round of phishing emails today.  These appeared to come from an SMU email address and includes a message similar to the following: The links in the email directed to an external login page … Continue reading

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Check your Pony Balance with the SMU Mobile App

With the recent update to the SMU Mobile App, you might have noticed a new button on your home screen, ID Card Balances. You can now check the balance on your Pony Express, Flex dollars, and all active meal plans … Continue reading

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Appspace May Update

The Appspace (formerly Nexus) server has been upgraded, and the content has been migrated over. We are currently testing the server. We have a trainer on campus this Thursday at 10 AM for anyone interested in learning the new system. … Continue reading

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An Appspace Update

We have successfully installed the updated Appspace (formerly Nexus) software on a new server. As mentioned in our recent newsletter, we are upgrading Appspace to the latest version of 5.8 from our current version of 4.2.2 to enable new features, … Continue reading

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