Author Archives: Ian Aberle

About Ian Aberle


lyndaCampus Now Available

The Office of Information Technology is pleased to announce lyndaCampus is now available for faculty, staff, and students. The lyndaCampus provides a vast online library of instructional videos covering the latest software, creative, and business skills. Taught by accomplished teachers … Continue reading

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Issues with Outlook for Mac and El Capitan

Looks like another major application is having problems with Apple’s latest OS release, El Capitan. This time, the popular email client Microsoft Outlook for Mac is having difficulty with the OS. The problem identifies itself when the application tries to connect to … Continue reading

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Early Issues with ExamSoft and El Capitan

El Capitan (OSX 10.11) was recently released to the public by Apple. While it is exciting to be the first one to use a new OS, if you use ExamSoft, we would urge you to wait. At this time, ExamSoft’s … Continue reading

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Wi-Fi Assist and Managing Cellular Data

Apple recently released iOS 9 with a new feature called Wi-Fi Assist. Wi-Fi Assist allows the device to use cellular data to keep your internet connection active in areas where the Wi-Fi signal may not be very strong. Android has … Continue reading

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Phishing Exercises Coming Soon.

No. It’s not about fish doing Zumba. Twice per year, SMU conducts a simulated phishing exercise where the University sends a simulated phishing message to employees based on the types of phishing messages we have most recently received.  Last year, … Continue reading

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SAS e-Learning Available

OIT is working with SAS to provide self-paced e-learning for users of SAS software. This SAS Education Analytical Suite will allow you to study SAS programming at your own pace and convenience, at no cost, from the comfort of your own … Continue reading

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Help Desk: New Location, New Hours

Over the summer, the Help Desk relocated to the Hughes Trigg Student Center while Fondren Library is under renovation.  They are conveniently located on the main floor, right next to the M Lounge. Semester Hours: Monday through Friday 8:00AM until … Continue reading

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Chrome Ends Support for Java and Silverlight

This month, certain plug-ins will cease functioning in the Google Chrome web browser. This is a decision Google made in its development roadmap over a year ago. As Google phased out the plug-ins, there has been some workarounds, but even those workarounds will cease to … Continue reading

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Jonathan Bull Joins Help Desk Team

The name Jonathan Bull may sound familiar. Jonathan has been part of the Help Desk student team for the past four years. After his completing his Religious Studies degree in May, Jonathan’s time as a student worker was over. We … Continue reading

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SMU Mobile App: It’s SMU in the palm of your hand

scr SMU is releasing its first official mobile application, SMU Mobile. This new app puts SMU in the palm of your hand. As a student, you can easily access variety of information about the university, including maps, news, grades, and … Continue reading

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