Author Archives: Ian Aberle

About Ian Aberle

BF-ITS(UserServ)

An Appspace Update

We have successfully installed the updated Appspace (formerly Nexus) software on a new server. As mentioned in our recent newsletter, we are upgrading Appspace to the latest version of 5.8 from our current version of 4.2.2 to enable new features, … Continue reading

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Phishing Alert: Prince Last Words On Video

Yesterday, news broke that Prince Rogers Nelson was found dead in his home in Minneapolis at age 57. He was found unresponsive in an elevator and was declared dead shortly after. Internet criminals are going to exploit this celebrity death … Continue reading

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Duo Two-Factor Authentication Live Thursday April 21.

At 9:30 AM on Thursday, April 21, 2016, OIT will implement two-factor authentication for all SMU employees to certain online services, starting with my.SMU. This rollout includes student workers. The two-factor authentication utilizes a solution from Duo Security called Duo … Continue reading

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Migration of Locker.SMU to Box

Earlier this year, Box@SMU was implemented as the new file storage and sharing application for SMU. Box@SMU is the replacement solution for Locker.SMU, which will be decommissioned later this summer. On April 11, OIT will modify the permissions on Locker.SMU (both user and … Continue reading

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Duo Two-Factor Authentication Live Thursday April 7.

At 9:30 AM on Thursday, April 7, 2016, OIT will implement two-factor authentication for SMU staff to certain online services, starting with my.SMU. On April 21st, the two-factor authentication requirement will be expanded to all SMU employees. The two-factor authentication … Continue reading

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Setting Up Duo Two-Factor Authentication at SMU

The following steps are our recommendation for the initial setup of Duo’s Two-Factor Authentication (2FA) at SMU. Install the Duo Mobile app on a smartphone or tablet. Enroll your mobile device with Duo. Activate Duo Mobile for your Device. Add a … Continue reading

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New Email Phishing Simulations Coming Soon

Phishing attempts are email messages sent by hackers pretending to be your friends, coworkers, or trusted companies. These emails try to lure you to reveal your personal information, such as your passwords, credit card numbers, or bank account numbers, with alarmist … Continue reading

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Help Desk Hours During Spring Break

The OIT Help Desk will operate under reduced hours for Spring Break as the Hughes-Trigg Student Center will be closed.  Spring Break Help Desk Hours March 5–6 CLOSED March 7–11 8:00 am – 6:00 pm March 12–13 CLOSED The emergency after-hours … Continue reading

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How to avoid the computer trap even TODAY’s Natalie Morales fell for

On Friday, our Chief Security Officer George Finney discussed the popularity of recent phone scams and how someone could hack you over the phone. While we focused on the cold-calling version of this scam, there is another popular one that … Continue reading

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VPN has a new address

Starting today, OIT will begin phasing out securenet.smu.edu for vpn.smu.edu. This change coincides with the move of the VPN services to new hardware. When you log in to the new VPN for the first time, you will be prompted to install … Continue reading

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