Streamlining Communication: SMU’s Journey to Microsoft Teams

The mono version of the Jabra Evolve2 40.In the fall, we announced that this year, SMU employees will receive Microsoft Teams headsets to replace their phones unless specifically requested. This transition is essential as Microsoft Teams will replace Skype for Business.

Why is it critical that we transition from Skype to Microsoft Teams?

Microsoft has Continue reading Streamlining Communication: SMU’s Journey to Microsoft Teams

Collaborative Efforts to Implement New Veteran Status Self-Identification Page in my.SMU

Veteran saluting in silhouetteDuring the latest enrollment process, students gained the ability to self-report their veteran status, thanks to a recent update implemented in my.SMU. Previously, SMU only collected data for students who requested to use VA benefits, resulting in an inability to capture veteran data accurately for those not using their benefits. Continue reading Collaborative Efforts to Implement New Veteran Status Self-Identification Page in my.SMU

 Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?

Microsoft 365 Outlook IconNot long ago, the new Outlook for Mac was introduced, causing some pain points for users. Recently, Microsoft made additional enhancements, prompting users to explore the new Outlook for Windows and Microsoft 365 Teams Iconnew Teams, which is available on both Mac and Windows. When a product is in beta status, it’s important to examine the features and assess options before making the switch. Continue reading  Microsoft Outlook & Teams: Exploring the Pros and Cons of New Features – To Stay or Go?

Streamlining Grant Management at SMU: A Milestone Achieved

my.SMU logo

In 2023, a significant transformation took place on campus with the implementation of the Grants Module, marking a crucial milestone in the enhancement of our PeopleSoft modules within my.SMU. This strategic move was undertaken to revolutionize the administration of sponsored grant funds to ensure the sustainability of our grant management procedures. Continue reading Streamlining Grant Management at SMU: A Milestone Achieved

Open Enrollment: Working Behind the Scenes to Serve Our Community

As an SMU employee, I’ve never really thought too much about all the work that happens for us before open enrollment in order for us to access our benefits. According to Priyanka Nigam, an OIT employee, “when no one notices, and everything magically works right to access benefits, that’s success.”

woman smiling Meet Priyanka Nigam, a seasoned Senior Business Analyst in the Office of Information Technology (OIT) at SMU. With five years of dedicated service, Priyanka has been a crucial player in the intricate process of setting up the back end of my.SMU for the  prior Open Enrollment period.

In a recent conversation, Priyanka shared Continue reading Open Enrollment: Working Behind the Scenes to Serve Our Community