As we mentioned previously, Microsoft will no longer provide security updates or support for PCs running Windows 7 after January 14, 2020. To lessen security risks to the campus infrastructure, all computers connected to the SMU network must be upgraded to Windows 10 before that support ends. To assist with getting updated, OIT has created a few upgrade paths to get users on the latest Windows OS.
We understand that some might have special circumstances that require your system to remain on Windows 7. If there are any concerns about upgrading to Windows 10 or you have a need that requires you to stay on Windows 7, please contact the IT Help Desk about making arrangements.
Options for Upgrading to Windows 10
- Self-Service
Using the Ivanti Portal Manager, you can select the Window 10 upgrade. The update will download and install on your computer. - Schedule an Upgrade
We have created a Schedule your Windows Update form for scheduling an automated upgrade to Windows 7. Just fill out the form and select a date that works best for you and we will do the rest.
Please note: The computer will need to be connected to the SMU network and powered on during the maintenance. The scheduled upgrade will run between 11 p.m. and 6 a.m. - Schedule Drop-off
If you wish, you may also drop off your laptop at the IT Help Desk for your Windows 7 update. To schedule that service, please use the Software Installation Appointment form.
We hope these options will make getting upgraded to Windows 10 an easy and painless process. If you have any questions or concerns about upgrading to Windows 10, please contact the IT Help Desk at 214-768-HELP.
