Important Update Coming to my.SMU on Monday, June 12, 2017

my.SMU Transformation:  What’s happening?

My.SMUWhen students speak, we are listening!  The journey toward an improved and more powerful experience in my.SMU begins on Monday, June 12, 2017.  We will be upgrading the software platform that powers my.SMU, laying the groundwork which will enable transformative changes and capabilities to the entire interface.

The upgrade will begin at 6 p.m. on Friday, June 9, when a team of transformation agents from departments across campus will briefly suspend the my.SMU website, perform the platform upgrade, and begin testing for full functionality.  During this suspension of services, you will not be able to utilize my.SMU until service is restored on Monday, June 12 at 5 a.m.

my.SMU: Want to learn more?

Once this my.SMU transition is completed, most of the functions you utilize within my.SMU will remain unchanged in this first release.  The major changes you’ll experience, however, will be evident in the user interface, meaning that the way you navigate to and interact with familiar functions will change.  We have produced a short video to introduce you to the new user interface, navigation, and features.

The blog post my.SMU: An Expected Journey describes the release methodology for new features.

Please see the my.SMU site on wiki.smu for the administrative documentation, as it is being developed.

If you have any questions or concerns about the new my.SMU, please contact the IT Help Desk at 214-768-HELP or help@smu.edu.

Published by

Ian Aberle

Ian Aberle is the IT Communications Specialist and Trainer for the Office of Information Technology (OIT) at Southern Methodist University (SMU). He started at SMU in 1996 and for much of his career at the University had managed the SMU STAR Program before joining the Training & Communications Team in 2015. In his free time, Ian enjoys photography and road trips with his family. You can see examples of when the two collide at http://ianaberle.com.