Why is it So Difficult to Play a DVD? (Part 2)

In part one, we explained how to determine if the problems you have playing movies is the result of a faulty disc. Now it’s time to make sense out of the software that you’ll be using to play your movie. All of the computers in the Dedman College classrooms run Windows 7, and most of the time you will play DVDs using a program called Windows Media Player.

Here is the easiest way to start a movie:

1 – Turn on the computer and log in. (Do not put the disc in yet!)

2 – Wait until you are completely logged on and the desktop has finished loading. Now open the DVD tray and put the disc in.

3 – Wait. It can take a few seconds for the computer to respond.

4 – The Windows Media Player will pop up and try to play your disc.

Most of the time, the film starts playing automatically. It may bring up the disc’s main menu and you will have to click on the Play option, just like you would if you were using a DVD player at home.

Sometimes when you put the disc into the computer, you will be given a choice between different programs. Double-click on ‘Windows Media Player’ when this pops up, and you’ll see the movie start in a few seconds.

Windows Media Player

Windows Media Player

If nothing shows up automatically (or if you put the disc in the drive before you logged in), you can start the movie by clicking on the Windows Media Player icon at the bottom of thescreen. (It’s the orange circle with an arrow in it – like the picture on the right.) When the program opens you should see the name of your disc at the bottom of the left-hand side of the window. Double-click the title, and the movie will start.

If you’d like to see this in more detail, Microsoft has prepared a short video for you. Click here to see it.

 

The title of the movie will be at the bottom of the list on the left. (Click on this picture for a better view.)

The title of the movie will be at the bottom of the list on the left. (Click on this picture for a better view.)

Sounds simple, and most of the time it’s not complicated when you know the right steps. If the movie starts playing right away then the only problem you’ll be likely to run into is that the volume is not turned up. Read this older post to be sure you understand how to deal with that. (We have more calls about volume issues than anything else.)

What if this process doesn’t work? Sometimes, Windows Media Player cannot read certain discs. There are various reasons for this. A DVD of a different region is a common roadblock, and this usually happens when using with discs from other countries. Fortunately, we’ve installed a separate program to deal with these discs.

VLC_icon

VLC Media Player

On the desktop (or in the Faculty Applications folder on the desktop) you’ll see an icon that looks like an orange traffic cone (like the picture on the left) called VLC Media Player. Double-click this icon, and when the program opens navigate to Media in the upper left-hand corner, then click Open Disc. In the next window, click Play. This will start the movie. VLC Media player is not as user-friendly as Windows Media Player, but it will often play discs that have been stubborn and uncooperative in other players.

If you are still concerned about playing your movie, feel free to contact us at help@smu.edu and ask us to help you get it started. We will be happy to show up at the start of your class to make sure the movie starts easily and on time.

About Adam Jones

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