Difficult Conversations added as a “Quick Takes” session on Dec 14


Difficult Conversations
Dec 14 from Noon-1:00 p.m.
HR Training Room, Expressway Tower Suite 206
Facilitated by Jeff Strese, Director of SMU Human Resources

We’ve all been there – whether with a manager, co-worker, peer, family member or friend.

You want the person to know your thoughts about something; how you feel, the impact of their behavior on you, or an issue you feel strongly about. You anticipate a negative reaction to what you will say or the very thought of initiating the conversation may bring on an emotional reaction on your part. So where do you begin and what do you say?

According to Jeff Strese it takes attitude and skill to navigate difficult conversations. Drawing on current research and methodologies, as well as his twenty years of experience coaching and counseling professionals, Jeff will help you understand how to break down the conversation and navigate through the emotions inherent in these situations to achieve the results you are hoping for.

Join Jeff for this interactive and engaging session and look forward to productive conversations in the future!

Enroll Me Now! Log in to Self Service > Learning and Development > Request Training Enrollment

Feel free to lunch while you learn!

About Mary Stall

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