October 29, 2017 is World Stroke Day!

Stroke is the #2 cause of death in the world. Someone on the planet has a stroke every two seconds. The good news is that prevention and treatment work together to end stroke. And, together, stroke heroes are helping.

Stroke heroes are everyday people fighting to end stroke. Whether it’s a survivor determined to prevent another stroke, a healthcare professional who educates the public, a caregiver who works tirelessly to facilitate recovery or a student who learns how to spot a stroke F.A.S.T., we salute these courageous and compassionate individuals.

Join millions around the world on Oct 29 in spreading the word about secondary stroke prevention and treatment:

Visit the World Stroke Day website for more information.

Credit: American Heart Association|American Stroke Association

Posted in Health & Wellness, HR General, Resources | Comments Off on October 29, 2017 is World Stroke Day!

A Change Is Coming To Your Mail Order Pharmacy Vendor

Prime Therapeutics PrimeMail Combines With Walgreens Mail Service

Prime Therapeutics PrimeMail recently combined with Walgreens Mail Service. Your PrimeMail prescription(s) will now be filled by Walgreens Mail Service. The mail service phone number (877-357-7463), Customer Service hours of operation (24/7) and refill reminders will not change.

You will now see the new name on your bill bottle(s) and pharmacy benefits communications. When it’s time to refill a prescription, it will be refilled by Walgreens Mail Service. If you don’t have refills, or if your prescription expires, ask your doctor to fax a new prescription to Walgreens Mail Service at 1-800-332-9581.

Posted in Health & Wellness, HR General | Tagged , , , , | Comments Off on A Change Is Coming To Your Mail Order Pharmacy Vendor

Update Your Personal and Business Information in my.SMU by Wednesday, August 16, 2017

The 2017-2018 Directory of Students, Staff, and Faculty will be published soon. Please ensure that your business address, telephone number, and preferred name are correct in my.SMU no later than Wednesday, August 16, 2017.

Visit the HR website for information on how to update your contact information.

Questions?  Email SMU HR

Posted in HR General | Tagged , , , | Comments Off on Update Your Personal and Business Information in my.SMU by Wednesday, August 16, 2017

Announcing the Implementation of ePerformance in my.SMU

HR and OIT have partnered to design and implement a system within my.SMU  for employees and their managers to set goals, track progress toward goal accomplishment, host an informal mid-year and finally an annual review within the my.SMU system.

In addition to the work by HR and OIT, a cross-University group of your peers served on a Focus Group to review the system and provide feedback, which was incorporated into the design.

Performance Documents have been created in my.SMU

Benefits-eligible employee may now access their Performance Document within my.SMU by navigating to Self Service>Performance Management>Performance Documents>Current Documents.  The online system supports best practices in creating and tracking performance goals, allowing for feedback and on-going communication in one location accessible to both employee and manager.

 Changes to the Performance Management Annual Review Cycle

The annual performance review period will shift from spring to fall, with this year’s review period beginning September 15, 2016 and ending September 14, 2017.

Managers and their direct reports should begin to use the system to enter performance goals and track progress toward goal completion.  Starting August 15, 2017, employee and manager may begin the annual review step of the performance management cycle which involves completing individual evaluations, hosting an in-person review meeting, and finally sharing the manager’s evaluation with the employee to close out the performance year.   Annual Reviews must be completed no later than December 15, 2017 and will be used for merit considerations with a June 2018 implementation.

As you continue to read the information in this post, it will be helpful to download and follow the steps outlined in the Employee Training Guide to understand how to access and use the ePerformance system.

What should I do if I had a Review in the Spring of 2017?

Optional review meetings in Spring 2017 were conducted by some departments to inform merit considerations with a June 2017 implementation.

Employees who met with their manager this spring should copy and paste the review information into the online system and continue to enter goals and updates on progress until August 15, 2017 when the Annual Review step kicks off.  Those who have been using the interactive Word document (the “Year Ahead” form) to document goals and track progress toward completion will find that the online form very closely mirrors the paper form.

I did not have a review in Spring 2017 however I have been tracking my goals and progress in a document  (whether you used the interactive word form provided by HR in the Spring 2016 or not).  What should I do?

You should copy and paste this information into the ePerformance system and continue to track progress and share information with your manager via the system through August 15, 2017, when the Annual Review step will commence.  You may not have tracked all the information on the form you used, and if not, you should recreate as much as possible within the online form.

I did not have a spring 2017 review and I have not been creating and tracking goals  – What should I do?

If you have not been creating goals and tracking progress, you should access the online form, begin to recreate the work you have been doing in the goal format, and continue to track progress until the Annual Review step in mid-August.s you have been working on since Spring 2016.  It will also be helpful to add goal setting as an agenda item to discuss with your manager to get started on creating future goals.

Resources to Support You!

While  a paper form was provided in January 2015 that closely mirrors the online form, the transition to an online form and the change in the performance cycle time-frame will require time to incorporate into processes.

HR, OIT, and the IT Training Team, have created several resources (print, video, job aids, and in-person computer lab time) to support you as you become fluent with the process, the system, and the transition to hosting annual reviews in the Fall.  Read more in a blog post dedicated to these resources.  

If you have questions, please have a conversation with your manager and/or reach out for support.  The following list of contact information to direct you to the appropriate resources:

  • Hardware issues (your computer):  OIT Help Desk at 8-4357 or help@smu.edu
  • Issues with the following should be directed to smuhr@smu.edu
    *accessing your Performance Document in my.SMU
    *the process of setting goals, metrics, or strategies
    *any other concerns related to the performance management process or the online
    form

Questions?  We will continue to provide information on the system and the process of on-going performance management via the HR Headlines.  If you have questions please contact us via one of the following:

  • Email us at smuhr@smu.edu
  • Call us at 8-3311 and you will be redirected to the appropriate person

Posted in HR General, Learning and Development, Resources | Tagged , , , , , | Comments Off on Announcing the Implementation of ePerformance in my.SMU

Resources to Support You with the ePerformance Implementation

ePerformance, SMU’s new online performance management system, located in my.SMU, is now available!  ePerformance supports ongoing collaboration in goal setting, communication, and feedback between managers and employees.

To help you get started, and to provide on-going support,  HR , OIT, and the OIT Training Team have prepared several resources to support you as you learn the process and the my.SMU system:

Print Training Guide
Employee Training Guide (pdf format)

Video Tutorial Guides:          

  1. Introduction and Accessing Documents
  2. Creating Goals
  3. Mid-year Review
  4. Finalize Goals
  5. Annual Review-Self and Manager Evaluations
  6. Acknowledge Manager Evaluation-Close Out Current Performance Document
  7. Goal Setting Job Aid (pdf format)
  8. Additional Competencies (pdf format)

Drop in Computer Lab Time:
Stop by Fondren Computer lab and ask questions about the process and the system.  IT and HR will be available to walk you through the process and answer your questions.  Additional sessions will be scheduled as needed. Sessions will be held in Fondren Library computer labs (see room below) on the following dates and times:

  • Friday, August 18 from 8:30-10:00 in Fondren 110
  • Monday, August 21 from 10:30-noon in Fondren 109
  • Wednesday, August 30 from 3:00-4:30 in Fondren 109

Performance Management Goal Setting Workshops
HR will be hosting open workshops on the performance management process and best practices for goal setting, feedback, and utilizing the system.  Click here for a list of dates and times.

Please let us know you plan to attend so we can ensure there are enough materials available.  Enroll via my.SMU>Employee Self Service>Learning and Development>Request Training Enrollment and search by course code HRPMGS.

Team Session:
HR staff are also available to come to your team meeting or retreat to provide an overview of the process and best practices for goal setting, feedback, and utilizing the system.  Email DevelopU@smu.edu for more information or to schedule a time.

Read about ePerformance in other blog posts:

 

Posted in HR General, Learning and Development, Resources | Tagged , , , , , , | Comments Off on Resources to Support You with the ePerformance Implementation

Recent Updates to Training Requirements for SMU Employees via Lawroom/Everfi

Lawroom is now Everfi

In June 2014, SMU entered into an agreement with outside vendor, LawRoom, to provide certain web-based training required by SMU policy, state/federal law, or other regulations. Lawroom was recently acquired by Everfi, a nationally known provider of training content.  You will begin to notice enhancements as they are being implemented.  Once of them will be the sender name on emails generated by the system.  Please ensure you have added  on the Lawroom system.

Updates to the training “refresh” schedule

Each of the training tutorials currently scheduled by SMU has an associated “refresh” training schedule.  Read about the schedule in another post on the HR Blog.  There are 2 important updates being implemented this summer.

  1. Anyone employed by the University in June of 2014 will be approaching the three year refresh for 2 tutorials:  Harassment and Discrimination (either employee or supervisor version based on current roles) and Eliminate Campus Sexual Violence.  You will receive notification shortly after the anniversary of your original assignment date.  Watch for these emails and ensure you complete the training within the time frame allotted.
  2.  Requirements for the refresh of the SMU Program for the Protection of Minors training titled “Recognize and Report” have been updated.  All employees (not just those involved in activities with minors) will now refresh on the content every two years. If your original assignment was more than 2 years ago, you will receive notification of the need to refresh beween now and September 15, 2017.  Going forward re-assignment will be on the two year anniversary of the original assignment.

Emails generated by Lawroom/ Everfi’s training system, announcing training is available for you to access, will now include Everfi in the subject line.  Please update your security settings to accommodate this information.

You can check prior training completion by logging into my.SMU and navigating to Self Service>Learning and Development>Request Training Summary.  Note that dates provided are the date of completion, not the date of training assignment.  If you don’t think you are receiving emails from the system, check your junk folder first and contact us if notifications are not there.

Questions may be directed to HR at DevelopU@smu.edu.

Posted in HR General, Learning and Development, Resources, Total Orientation Process for New Employees | Tagged , , , | Comments Off on Recent Updates to Training Requirements for SMU Employees via Lawroom/Everfi

SMU Training Requirements via LawRoom/Everfi and Training “Refresh” Schedule

Lawroom is now Everfi!

trainingIn June 2014, SMU entered into an agreement with outside vendor, LawRoom, to provide certain web-based training required by SMU policy, state/federal law, or other regulations. Some training assignments are required of all employees and others may be based on the employee’s role with the University.  HR, OIT and Risk Management utilize content within the LawRoom system to manage training requirements.

Please note that LawRoom has been purchased by Everfi which affords us access to better resources, better training, and better service.

Refresh timelines are determined by SMU policy, state or federal law, best practices, or when new information is introduced requiring an update in knowledge.

Training notifications

Upon initial assignment and for refresher training, an email from Southern Methodist University (admin@lawroom.com) will be sent to your SMU email account announcing the training is available.  Re-assignment for refresh training automatically occurs on the anniversary of the original assignment date, not the date of prior completion.  Once a training course is assigned and you are initially notified via email, regular e-minders will be sent until the training is completed.  You should click on the link at the bottom of the email to access the training via SMU’s SINGLE SIGN-ON feature, where you will enter your SMU credentials.

Assignments for benefits-eligible employees and adjunct) faculty:

Training required for this employee population includes the following tutorials.  After each course name, the “refresh” time frame is listed.

Course Name Refresh Schedule
Checkpoint Data Security and Privacy Annually
Eliminate Campus Sexual Violence Three years
Harassment and Discrimination  (manager or employee version assigned based on employee status, with/without direct reports) Three years
If an employee is promoted to a manager role, s/he must complete the manager version regardless of the last completion date of the employee version.
SMU Program for the Protection of Minors:
Recognize and Report Child Abuse
Every two years

Temporary employees hired by SMU

Temporary employees hired by SMU will be assigned the following tutorials.   Notification will be sent to the employee’s SMU email account for initial assignment and any refresh requirements.

Course Name Refresh Schedule
Checkpoint Data Security and Privacy Annually
Program for the Protection of Minors:
Recognize and Report Child Abuse
Every two years

Temporary employees hired via SMU’s staffing partner, Kelly Services

Temporary employees, hired via Kelly Services, may be assigned any of the above training based on their work duties. Notification of training assignment will be sent to the employee’s SMU email account, if created, or to the employee provided email address when no SMU email account is assigned.  Kelly employees should contact their on-site representative for questions regarding training requirements.

All employee groups – additional training assignments based on work duties

All employees, (regular and temporary, hired via SMU or Kelly Services) may be assigned  role specific Lawroom/Everfi tutorials based on their work duties with the university.

FERPA Three years
Clery Act Annually

Questions about LawRoom/Everfi training requirements and refreshers should be directed to HR at DevelopU@smu.edu.

Employee training not administered via LawRoom

Other job specific training may be requested outside of the Lawroom learning management system.  The employee will be notified directly by the requesting group and notified again when refresh training is required.  Examples include Engaged Driving and Golf Cart Driving which are assigned and managed by Risk Management.  Questions about ORM training assignments should be directed to riskmanagement@smu.edu.

 Resources:

Posted in HR General, Learning and Development, Resources, Total Orientation Process for New Employees | Tagged , , , | Comments Off on SMU Training Requirements via LawRoom/Everfi and Training “Refresh” Schedule

Expanded ePAF Services to Include Temporary Staff as of May 8, 2017

The Payroll Office is pleased to announce the launch of the Temporary Staff ePAF.  The form, which will be available for access as of May 8, 2017, is the third type of PAF record to use the improved process, first implemented in 2016.  Prior ePAF implementations include Student Worker and Adjunct Faculty.

The Temporary ePAF supports temporary employees hired by SMU (to include student and graduate student workers not enrolled in summer classes); not temporary employees hired via our temporary staffing partner Kelly Services.

Managers may access the form in my.SMU under Manager Self-Service > eForms WorkCenter.

Access to view the new ePAF form

Already have access to Student Worker and Adjunct Faculty ePAFs under the eForms WorkCenter in my.SMU.edu because you completed the required training?

No additional training is required and you should be able to access the Temporary Staff ePAF on May 8th.

Don’t have access to Student Worker and Adjunct Faculty ePAFs under the eForms WorkCenter in my.SMU.edu?

If you have not yet requested access or completed the training to use the new ePAF process, you will need to request permission via an OIT Help Desk ticket:

 

Go to the OIT website and click “Online Support Center” or “Open a Ticket”

  • From your support center, select “Payroll/TimeAccess” from the left-hand side menu
  • Select “ePAF Permissions”
  • Click “Save”

The OIT Help Desk with notify you regarding access to the training and provide further instructions on next steps.

What happens if I have PAF records under the prior process on May 8?

The prior PAF site, located under Manager Self Service>Self Service>Electronic Requests, will remain available to users for the following purposes:

  • the completion of approvals of already submitted records until they are completed
  • viewing historical PAF records

The option to submit new Temporary Staff PAFs in this location in my.SMU.edu was disabled as of May 8th and will no longer be available for the submission of new records.

Questions should be directed to the Payroll Help Desk at payroll@smu.edu or 8-2073.

Posted in HR General, Recruitment, Resources | Tagged , , , , , | Comments Off on Expanded ePAF Services to Include Temporary Staff as of May 8, 2017

ePerformance Implementation – Drop in Computer Lab Time Scheduled

To support the implementation of the ePerformance module for on-going performance management in my.SMU, the Fondren Library Labs have been scheduled on the following dates and times.  HR and OIT will be available during these times to:

  • walk you through the process of creating and adding goals in the system
  • share an overview of the annual process
  • answer any questions you have

If you are a learner who just needs to get your hands on the system and have a live person  near by to answer your questions immediately, or if your role does not require that you interact with my.SMU regularly, drop in at your convenience during the scheduled lab time.  All sessions will be held in Fondren Library #110.  We’ll be waiting for you!

  • Friday, August 18 from 8:30-10:00 in Fondren 110
  • Monday, August 21 from 10:30-noon in Fondren 109
  • Wednesday, August 30 from 3:00-4:30 in Fondren 109

Not able to attend any of these days or times?  Email DevelopU@smu.edu and we’ll schedule additional sessions.

Posted in HR General, Learning and Development, Resources | Tagged , , , , , | Comments Off on ePerformance Implementation – Drop in Computer Lab Time Scheduled

Kelly/SMU Celebrates 1 Year at SMU


 

Kelly Services would like to thank you for a successful 1st year on the Hilltop.  We are honored to work alongside you making temporary hiring efficient and easy. 

Contact Kelly@SMU to review your staffing needs: we will help guide you through the correct hiring process.

Leigh Wilson | leighw@smu.edu | (214)768-3166.


Come see us at the President’s Picnic on May 21!  

We look forward to celebrating a year of success with you.

Posted in HR General, Recruitment, Resources, Uncategorized | Tagged , , | Comments Off on Kelly/SMU Celebrates 1 Year at SMU