Aramark

SMU to adopt new management plan for facilities services operations

SMU will roll out a new operational plan that will return campus facilities and groundskeeping services to the University’s Office of Facilities Planning and Management effective Thursday, June 1, 2017.

The move was announced to the campus community in an e-mail from Vice President for Business and Finance Chris Regis dated Tuesday, Feb. 14, 2017:

We are pleased to announce that effective June 1, 2017, SMU will adopt a new facilities services operational plan that will return the management of campus facilities and grounds services to the Office of Facilities Planning and Management. The new plan will apply to all SMU campuses, including Plano and Taos.

The plan comes as part of a long-range strategy to enhance facilities services. It’s important to note that the savings realized through Operational Excellence will remain available for reallocation to SMU’s academic needs and that no additional cost will be added to the University budget to fund this transition.

Aramark, which has led the University’s facilities services operations since May 2011, will continue in its role until the end of fiscal year 2017. Moving forward, dining services will continue to be led by Aramark.

Over the next 90 days, SMU and Aramark will work closely and collaboratively to begin the transition process of services, staff and resources.

Our goal throughout the transition is to ensure services continue with limited interruptions. As always, those needing facilities services should continue to contact the Service Response Center (SRC) at 8-7000 or their District Lead.

For questions, please e-mail FacilitiesInfo@smu.edu.

> Visit the SMU Facilities homepage: smu.edu/facilities

Ken Pollard named interim director of Facility Services; SMU plans to finalize new Aramark agreement by June 1, 2016

Ken Pollard has been appointed acting/interim director of Facility Services by Aramark, as announced by Associate Vice President and University Architect Philip Jabour, Office of Facilities Planning and Management.

Pollard will serve in his new position through at least May 31, 2016 and “will work closely with me and the entire department as we begin to transition the management of the Facility Services division in preparation of the new agreement,” Jabour said.

Jabour also provided an update on the new Facility Services Agreement between SMU and Aramark:

We continue to remain on track to achieve our goal of an executed agreement by June 1, 2016.  At this time, we are nearing completion on the Articles of the Agreement, and we continue to refine the scopes of work for the various Exhibits of the Agreement related to Operations & Maintenance Services, Grounds and Landscaping Services, Custodial & Housekeeping Services, Support Services, and the Quality Assurance Program.  We expect to be complete with the Exhibits in the next two weeks in order that each party’s attorneys may begin to finalize the documents for execution. Once the Agreement is completed, we will make available the final scopes of work.

For additional information, questions or comments, contact Philip Jabour.